Digital Customer Engagement - Blue Yonder - Vendor Profile - Worldwide
The Digital Customer Engagement vendor profiles portray leading providers in the Digital Customer Engagement area, analyzing their strategies and portfolios.
The Digital Customer Engagement vendor profiles portray leading providers in the Digital Customer Engagement area, analyzing their strategies and portfolios.
Analyst:
Jennifer Jonat
Published:Apr 01, 2025
Market reports
The Role of CX Across the Supply Chain - InBrief Analysis - Worldwide
PAC continues to witness that the modern business landscape demands a shift from a purely operational view of the supply chain to one intrinsically linked...
Analyst:
Spencer Izard
Published:Apr 01, 2025
Market reports
Generative AI for Adaptive Customer Journey Orchestration - InBrief Analysis - Worldwide
PAC considers generative AI (GenAI) as a transformative force in adaptive customer journey orchestration, fundamentally reshaping how organisations engage with their customers/clients/citizens across...
Analyst:
Spencer Izard
Published:Mar 24, 2025
Market reports
Generative AI for B2B Sales & Marketing Content - InBrief Analysis - Worldwide
Generative AI (GenAI) has the potential to redefine B2B sales and marketing by enabling businesses to create, personalise, and scale content with unprecedented efficiency...
Analyst:
Spencer Izard
Published:Mar 11, 2025
Vendor profile
Digital Customer Engagement - Genesys - Vendor Profile - Worldwide
The Digital Customer Engagement vendor profiles portray leading providers in the Digital Customer Engagement area, analyzing their strategies and portfolios.
Analyst:
Jennifer Jonat
Published:Feb 25, 2025
Vendor profile
Digital Customer Engagement - Shopify - Vendor Profile - Worldwide
The Digital Customer Engagement vendor profiles portray leading providers in the Digital Customer Engagement area, analyzing their strategies and portfolios.
Analyst:
Jennifer Jonat
Published:Feb 25, 2025
Datamart
Digital Customer Engagement - Market Figures - Western Europe By Countries
This document provides market volumes, growth rates and forecasts for the Digital Customer Engagement market for the 2022-2028 period.
Analyst:
Spencer Izard
Published:Feb 12, 2025
Datamart
Digital Customer Engagement - Market Figures - Western Europe Consolidation
This document provides market volumes, growth rates and forecasts for the Digital Customer Engagement (incl. CRM/ Customer Relationship Management) market for the 2022-2028 period.
Analyst:
Spencer Izard
Published:Feb 12, 2025
Radar
ServiceNow Services in Europe - Telco - PAC RADAR (internal use) - 2025
PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe
Analyst:
Spencer Izard
Published:Feb 12, 2025
Radar
ServiceNow Services in Europe - Retail - PAC RADAR (internal use) - 2025
PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe
Analyst:
Spencer Izard
Published:Feb 12, 2025
Radar
ServiceNow Services in Europe - Public Sector - PAC RADAR (internal use) - 2025
PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe
Analyst:
Spencer Izard
Published:Feb 12, 2025
Radar
ServiceNow Services in Europe - Manufacturing - PAC RADAR (internal use) - 2025
PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe
Analyst:
Spencer Izard
Published:Feb 12, 2025
Radar
ServiceNow Services in Europe - Financial Services - PAC RADAR (internal use) - 2025
PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe
Analyst:
Spencer Izard
Published:Feb 12, 2025
Radar
ServiceNow Services in Europe - Overall Capability - PAC RADAR (internal use) - 2025
PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe
Analyst:
Spencer Izard
Published:Feb 12, 2025
Datamart
Digital Customer Engagement - Market Figures - Italy
This document provides market volumes, growth rates and forecasts for the Digital Customer Engagement market for the 2022-2028 period.
Analyst:
Alessandra Pinza
Published:Feb 12, 2025
Market reports
Expert View: Autonomous Customer Service Agents
The growing ubiquity of Artificial Intelligence (AI) continues to transform industries, with autonomous customer service agents representing one of the most promising innovations. Unlike traditional...
Analyst:
Spencer Izard
Published:Feb 10, 2025
Market reports
Expert View: Multimodal Customer Engagement
Multimodal customer/client/citizen engagement—leveraging voice, vision, and natural language technologies in unison—represents a transformative shift in how companies interact with their customers/clients/citizens...
Analyst:
Spencer Izard
Published:Feb 10, 2025
Market reports
Expert View: Emotion AI and Affective Computing
The rapid evolution of AI has opened new possibilities for organisations' engagement with customers. Among these advancements, Emotion AI (EAI) and affective computing stand out...
Analyst:
Spencer Izard
Published:Feb 10, 2025
Market reports
Expert View: AI-Generated Synthetic Media Creation
The rapid advancement of AI has unlocked transformative possibilities for content creation, with AI-generated synthetic media emerging as a groundbreaking innovation. This technology enables...
