PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe:
ServiceNow Services – Overall Capability
PAC’s engagements with software companies, service providers, and end-user organisations have shown a growing demand for industry-specific engagements within the ServiceNow ecosystem. This has led to organisations starting to actively look for service provider partners who can demonstrate a deep understanding of their industries’ specific operating dynamics and service workflows.
PAC focused on assessing the service provider ecosystem across the region in relation to how they deliver industry-specific vertical engagements.
What PAC is looking for out of this assessment is not just how well service providers are engaging with a selection of organisations within each of the industries being assessed, but rather how they are scaling the delivery of ServiceNow services to meet industry-specific workflows at scale and consistently across a sector. It is the most significant growth opportunity for the European ServiceNow-related services market over the coming decade.
The PAC RADAR is an effective tool for the holistic evaluation and visual positioning of leading software and ICT service providers in local markets.
With the help of predefined criteria, PAC evaluates and compares providers’ strategies, development, and market position in addition to performance and competencies within specific market segments.
Click here for more information about our PAC RADAR reports.
SHARE :
This document provides market volumes, growth rates and forecasts for Cloud Ecosystem Services in Finland for the 2024-2030 period.
Event Date : January 28, 2026
Customer Data Platforms (CDPs) have become more and more popular recently. The digital transformation of companies and the increase in e-commerce ...
Event Date : February 10, 2023
This Vendor Positioning provides a comparative positioning of the 20 leading IT services vendors in France, assessing market shares, revenue by ...
Event Date : December 17, 2025
This Excel document lists M&A deals in the software & IT services industry in Canada since 2013.
Event Date : March 05, 2026
PAC has evaluated 28 services providers in the overall Azure IT ecosystem in Europe and in France as well as in six segments dedicated to specific ...
Event Date : December 15, 2022
Market Reports May 28, 2026
Expert View: Foundation Models Significantly Impact The Behavior Of AI Agents
Market Reports May 27, 2026
Indra - Figures - Spain - FY 31-Dec-2025
Datamart May 27, 2026 NEW 
Indra - Vendor Profile - Spain
Vendor Profile May 27, 2026 NEW
Atos - Figures - France - FY 31-Dec-2025
Datamart May 27, 2026 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
TCS SovereignSecure Cloud: A modular and pragmatic approach to Sovereign Cloud in Europe
Blog Post May 28, 2026
Model Selection Is A Strategic Governance Challenge
Blog Post May 28, 2026
The hidden message in the LTM-Randstad deal: labor arbitrage is running out of road
Blog Post May 25, 2026
The Hidden Cost Problem in AI Model Usage
Blog Post May 22, 2026
Embedding AI with SAP: What Dutch organizations are doing differently
Blog Post May 21, 2026
