PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe:
ServiceNow Services – Financial Services
PAC’s engagements with software companies, service providers, and end-user organisations have shown a growing demand for industry-specific engagements within the ServiceNow ecosystem. This has led to organisations starting to actively look for service provider partners who can demonstrate a deep understanding of their industries’ specific operating dynamics and service workflows.
PAC focused on assessing the service provider ecosystem across the region in relation to how they deliver industry-specific vertical engagements.
What PAC is looking for out of this assessment is not just how well service providers are engaging with a selection of organisations within each of the industries being assessed, but rather how they are scaling the delivery of ServiceNow services to meet industry-specific workflows at scale and consistently across a sector. It is the most significant growth opportunity for the European ServiceNow-related services market over the coming decade.
The PAC RADAR is an effective tool for the holistic evaluation and visual positioning of leading software and ICT service providers in local markets.
With the help of predefined criteria, PAC evaluates and compares providers’ strategies, development, and market position in addition to performance and competencies within specific market segments.
Click here for more information about our PAC RADAR reports.
SHARE :
This Excel document positions and ranks the major software vendors and IT services providers by revenue.
Event Date : December 12, 2025
This document provides market volumes, growth rates and forecasts for the Business Application Software (BAS)-related Consulting & Systems ...
Event Date : January 27, 2026
This document contains the detailed findings for the topic of analytics & AI from PAC’s SITSI® CxO Investment Priorities Survey 2024/25, in which ...
Event Date : July 29, 2025
Oracle US vendor profile: Top‑5 software & cloud platform provider; strategic focus on OCI, AI/GenAI and sovereign cloud; strengths in databases, ...
Event Date : April 20, 2026
This Excel document delivers market figures broken down by products and services. Figures cover a seven-year time frame (results from the past two ...
Event Date : January 23, 2026
Ctac - Figures - Netherlands - FY 31-Dec-2025
Datamart July 20, 2026 NEW 
Ctac - Vendor Profile - Netherlands
Vendor Profile July 20, 2026 NEW
Inetum - Figures - Belgium - FY 31-Dec-2025
Datamart July 20, 2026 NEW
Inetum - Vendor Profile - Belgium
Vendor Profile July 20, 2026 NEW
Centric - Figures - Worldwide - FY 31-Dec-2025
Datamart July 17, 2026 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Beyond the Patch Cycle: How Third-Party Exposure and AI Are Reshaping Ransomware in Europe
Blog Post July 17, 2026
Adobe Summit London 2026 Takeaway
Blog Post July 15, 2026
Infosys’ Frontier Telco Operating Model Sets A New Paradigm For Telco Strategy
Whitepaper & Trend Studies July 15, 2026
Dr. Cristian Wieland returns to PAC as Chief Digital Analyst & Innovation Officer
Press Releases July 14, 2026
Top 10 IT Services Providers in Germany
Blog Post July 07, 2026
