Pack analyst btn         PAC        
 
Report 28 May 2025

Digital Customer Engagement - Market Figures - Western Europe Consolidation

This document provides market volumes, growth rates and forecasts for the Digital Customer Engagement (incl. CRM/ Customer Relationship Management) market for the 2023-2029 period.

The figures are broken down by:

Total Digital Software Products

  • Digital Content & Applications;
  • Digital Sales & Commerce;
  • Digital Marketing;
  • Digital Customer Experience & Service.

Total Digital Services (Topic view)

  • Digital Content & Applications;
  • Digital Sales & Commerce;
  • Digital Marketing;
  • Digital Customer Experience & Service.

Total Digital Services (Types view)

  • Digital Consulting;
  • Digital Technology Implementation;
  • Digital Technology Integration;
  • Digital Operations & Management.

Please click here to download a template showing you the structure of this Excel document.

profile-image
Spencer Izard

SHARE :

Related Content

View all reports >

Internet of Things - Rockwell Automation - Vendor Profile - Worldwide

Rockwell Automation’s IoT Leadership: Driving the Future of Industrial Digitalization. Discover how Rockwell Automation is transforming industrial ...

Event Date : December 19, 2025

Read more >

Sopra Steria - Vendor Profile - Germany

Sopra Steria Germany traces back to Steria’s acquisition of Mummert Consulting and emphasizes consulting-led services. The profile highlights the ...

Event Date : March 06, 2026

Read more >

SAP Services by Segments - Market Figures - India

This document provides market volumes, growth rates and forecasts for the SAP services market for the 2023-2029 period.

Event Date : March 25, 2025

Read more >

Retail: An ROI Guide to Agentic AI Adoption – InBrief Analysis

The deployment of agentic AI represents a profound structural transformation in global retail, shifting organisations away from deterministic, ...

Event Date : July 13, 2026

Read more >

Expert View: The Underused Potential of Space Data for Good

Most of the tools used to create a more sustainable economy are down-to-earth solutions, but we can also look to the sky to reach our sustainability ...

Event Date : March 23, 2023

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >