Pack analyst btn         PAC        
 
Report 12 Feb 2025

ServiceNow Services in Europe - Telco - PAC RADAR (internal use) - 2025

PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe:

PAC’s engagements with software companies, service providers, and end-user organisations have shown a growing demand for industry-specific engagements within the ServiceNow ecosystem. This has led to organisations starting to actively look for service provider partners who can demonstrate a deep understanding of their industries’ specific operating dynamics and service workflows.

PAC focused on assessing the service provider ecosystem across the region in relation to how they deliver industry-specific vertical engagements.

What PAC is looking for out of this assessment is not just how well service providers are engaging with a selection of organisations within each of the industries being assessed, but rather how they are scaling the delivery of ServiceNow services to meet industry-specific workflows at scale and consistently across a sector. It is the most significant growth opportunity for the European ServiceNow-related services market over the coming decade.

 

The PAC RADAR is an effective tool for the holistic evaluation and visual positioning of leading software and ICT service providers in local markets.
With the help of predefined criteria, PAC evaluates and compares providers’ strategies, development, and market position in addition to performance and competencies within specific market segments.

Click here for more information about our PAC RADAR reports.

profile-image
Spencer Izard

SHARE :

Related Content

View all reports >

Fujitsu - Figures - Germany

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.

Event Date : March 14, 2025

Read more >

How Generative AI Is Shaping the Consumer Experience - InSight Analysis - Worldwide

This report aims to provide an overview of how generative AI can be used to enhance the consumer experience. This will include: An ...

Event Date : March 16, 2023

Read more >

Digital Customer Engagement - Cognizant - Vendor Profile - Worldwide

The Digital Customer Engagement vendor profiles portray leading providers in the Digital Customer Engagement area, analyzing their strategies and ...

Event Date : May 26, 2023

Read more >

Cognizant - Figures - Worldwide - FY 31-Dec-2025

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.

Event Date : April 29, 2026

Read more >

Vertical Sectors - Market Figures - Rest of Eastern Europe

This Excel document delivers market figures broken down by vertical sectors. Figures cover a seven-year time frame (results from the past two years ...

Event Date : January 23, 2026

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >