PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe:
ServiceNow Services – Telco
PAC’s engagements with software companies, service providers, and end-user organisations have shown a growing demand for industry-specific engagements within the ServiceNow ecosystem. This has led to organisations starting to actively look for service provider partners who can demonstrate a deep understanding of their industries’ specific operating dynamics and service workflows.
PAC focused on assessing the service provider ecosystem across the region in relation to how they deliver industry-specific vertical engagements.
What PAC is looking for out of this assessment is not just how well service providers are engaging with a selection of organisations within each of the industries being assessed, but rather how they are scaling the delivery of ServiceNow services to meet industry-specific workflows at scale and consistently across a sector. It is the most significant growth opportunity for the European ServiceNow-related services market over the coming decade.
The PAC RADAR is an effective tool for the holistic evaluation and visual positioning of leading software and ICT service providers in local markets.
With the help of predefined criteria, PAC evaluates and compares providers’ strategies, development, and market position in addition to performance and competencies within specific market segments.
Click here for more information about our PAC RADAR reports.
SHARE :
Concise report on Sweden's 2025 insurance market, IT landscape, and key trends—AI, cloud, major vendors, and platform migrations.
Event Date : January 30, 2026
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : August 13, 2025
This document provides market volumes, growth rates and forecasts for the Business Application Software (BAS)-related Consulting & Systems ...
Event Date : May 16, 2025
Decarbonization of data centers is a hot topic today. At the same time, the amounts of data and computing power required are soaring, and new ...
Event Date : December 15, 2023
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : June 10, 2025
Oracle - Figures - France – FY 31-May-2025
Datamart May 08, 2026
Oracle - Vendor Profile - France
Vendor Profile May 08, 2026
Cybersecurity – Deutsche Telekom Security – Vendor Profile – Worldwide
Vendor Profile May 08, 2026
Digital Customer Engagement - Genesys - Vendor Profile - Worldwide
Vendor Profile May 07, 2026
IT Services - Preliminary Vendor Rankings - US
Datamart May 07, 2026
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
DataCenter Forum 2026 – Key Takeaways from the 8th Edition
Blog Post May 08, 2026
[update] How the Middle East Conflict Could Shape the IT Services Market
Blog Post May 07, 2026
Claude Mythos and the Strategic Recalibration of Cybersecurity
Blog Post May 05, 2026
Blog Post April 27, 2026
Hannover Messe 2026 – Industrial AI between business value, tech advancements, and hype
Blog Post April 27, 2026