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Market Figures & Forecast

IT Security by Segments - Market Figures - Worldwide by Countries

Datamart May 23, 2025 Read Report

CxO Survey - Investment Priorities

CxO Survey - Investment Priorities - InSight Analysis - UK

To provide guidance against a highly dynamic IT landscape, PAC conducted the 2024/25 edition of its annual SITSI® CxO Investment Priorities Survey, interviewing IT decision-makers in user companies covering PAC’s SITSI core markets to get their views on current IT trends, key requirements, and ...

CxO survey May 22, 2025 Read Report

IT Security by Segments - Market Figures - Worldwide by Countries

CxO Survey - Investment Priorities - InSight Analysis - UK

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top 10 IT Services worldwide market share 2024
Christophe Châlons
by Christophe Châlons

Top 10 IT Services Worldwide

Accenture remains the leader in the global IT services market, followed closely by Tata Consultancy Services, which surpasses IBM for the first time. PwC joins the top 10, marking a significant shift in the IT services industry for 2024.

March 25, 2025

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Humanoid robots sent first greetings from LogiMAT 2025

Humanoid robots sent first greetings from LogiMAT 2025

PAC attended the annual intralogistics fair LogiMAT 2025 in Stuttgart, Germany, on March 11-13. It was once again an insightful event. This blog post will summarize our key findings: The event took the venue's infrastructure to its limits: The fact that the booth space was sold out (10 halls with more than 68,000 sqm) clearly shows that the ...

Posted on March 18, 2025 by

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CCW 2025 Shaping the Future of Customer Service

CCW 2025: Shaping the Future of Customer Service – PAC’s Key Takeaways

The transformation of call center solutions is well underway, and the 26th International CCW convention in Berlin underscored this dynamic shift. PAC attended the convention, gaining valuable insights into the latest developments in artificial intelligence (AI) and customer experience (CX).  CCW 2025 proved to be a unique platform where thought ...

Posted on March 07, 2025 by

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KPMG Analyst Event & “Velocity” Launch

KPMG Analyst Event & “Velocity” Launch

KPMG was the fastest-growing of the “Big Four” firms last year, closing the gap on its three larger peers in the tax, audit, and advisory markets. PAC recently spent time with the firm’s leadership and some of its leading clients at KPMG’s Lakehouse in Orlando to understand the drivers behind its business and how its major bet on AI is ...

Posted on March 05, 2025 by

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Transforming Customer Communication with Integrated APIs: Insights from the Analyst and Advisor Days of Deutsche Telekom & T-Systems in Bonn

Transforming Customer Communication with Integrated APIs: Insights from the Analyst and Advisor Days of Deutsche Telekom & T-Systems in Bonn

On February 17/18, 2025, Deutsche Telekom and T-Systems hosted a showcase exploring the potential of network APIs for innovations. In today's rapidly evolving digital landscape, businesses face mounting communication challenges. According to the latest findings, a unified API strategy - exemplified by solutions such as MagentaBusiness API - can ...

Posted on March 04, 2025 by

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The Hitchhikers Guide for Driving Value Realization with Agentic AI

The Hitchhikers Guide for Driving Value Realization with Agentic AI

Who could be the winners from the pivot toward Agentic AI, and what will drive value realization from investing in it? PAC discussed these questions with Boris Krumrey, who leads UiPath’s Innovation Labs, when we met to discuss their progress. PAC had followed UiPath pretty much from when they came out of their garage in Bucharest to becoming ...

Posted on March 03, 2025 by

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Google's Acquisition of Wiz: Strategic Analysis and M&A Market Context

Google's Acquisition of Wiz: Strategic Analysis and M&A Market Context

Acquisition Overview Google has announced its intention to acquire Wiz for $32 billion, representing its largest-ever acquisition. This figure significantly exceeds Google's previous offer of $23 billion, underscoring Wiz's substantial growth and the strategic importance Google places on cybersecurity. Wiz specializes in identifying and ...

Posted on March 18, 2025 by

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