PAC has evaluated 31 providers of AI-related services in Europe, France, Germany, and the UK in different segments:
EUROPE
FRANCE
GERMANY
UK
Even though AI is not a new concept, PAC has witnessed phenomenal interest in AI-based tools and services in recent years. The meteoric rise of generative AI in 2024 and agentic AI in 2025 has disrupted the IT market and reshaped the approach to digital transformation.
All in all, some AI-related projects have reached a certain level of maturity with clients, but widespread adoption at a repeatable scale has yet to commonly occur across the services provider industry.
The PAC RADAR is an effective tool for the holistic evaluation and visual positioning of leading software and ICT service providers in local markets.
With the help of predefined criteria, PAC evaluates and compares providers’ strategies, development, and market position in addition to performance and competencies within specific market segments.
Click here for more information about our PAC RADAR reports.
This document contains the detailed findings for the topic of digital customer experience from PAC’s SITSI® CxO Investment Priorities Survey ...
Event Date : August 04, 2025
This Excel document delivers market figures broken down by products and services. Figures cover a seven-year time frame (results from the past two ...
Event Date : January 22, 2026
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : October 01, 2026
This Excel document provides rankings of the leading Digital Customer Engagement providers.
Event Date : November 29, 2024
This document contains the detailed findings for the Netherlands from PAC’s SITSI® CxO Investment Priorities Survey 2024/25, in which IT ...
Event Date : May 22, 2025
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