PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe:
ServiceNow Services – Financial Services
PAC’s engagements with software companies, service providers, and end-user organisations have shown a growing demand for industry-specific engagements within the ServiceNow ecosystem. This has led to organisations starting to actively look for service provider partners who can demonstrate a deep understanding of their industries’ specific operating dynamics and service workflows.
PAC focused on assessing the service provider ecosystem across the region in relation to how they deliver industry-specific vertical engagements.
What PAC is looking for out of this assessment is not just how well service providers are engaging with a selection of organisations within each of the industries being assessed, but rather how they are scaling the delivery of ServiceNow services to meet industry-specific workflows at scale and consistently across a sector. It is the most significant growth opportunity for the European ServiceNow-related services market over the coming decade.
The PAC RADAR is an effective tool for the holistic evaluation and visual positioning of leading software and ICT service providers in local markets.
With the help of predefined criteria, PAC evaluates and compares providers’ strategies, development, and market position in addition to performance and competencies within specific market segments.
Click here for more information about our PAC RADAR reports.
SHARE :
This Excel document contains the latest market figures on the UK SITS market with regard to the Insurance sector. Figures cover a seven-year time ...
Event Date : June 06, 2025
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level; it includes the following ...
Event Date : March 11, 2022
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : March 06, 2025
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : October 03, 2024
Artificial intelligence (AI) is redefining the role of fulfilment, from a cost-driven logistics function to a strategic enabler of customer ...
Event Date : July 31, 2025
Digital Business Models in Manufacturing – Latest Customer Examples and Trends – InBrief Analysis
Market Reports October 31, 2025 NEW 
Mapping the Software & IT Services Opportunities in UK Defence – InBrief Analysis
Market Reports October 31, 2025
Expert View: Fusion Gets Smarter: Oracle’s AI Agent Studio
Market Reports October 31, 2025 NEW
The Future of Work with Agentic AI – Redefining Roles, Teams, and Leadership – InBrief Analysis
Market Reports October 30, 2025 NEW
TCS (Tata Consultancy Services) - Figures - Sweden - FY 31-Mar-2025
Datamart October 30, 2025 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Hitachi Digital Services builds the bridges to cross the Agentic AI chasm
Blog Post October 31, 2025
PAC Horizons London 2025: Insights, Innovation, and Industry Connections
Blog Post October 31, 2025
Part 5: Designing for Security – Architecture Principles for Protecting Data and Applications
Blog Post October 28, 2025
Atos Group: a strategic transformation in the cybersecurity market (part 2)
Blog Post October 22, 2025
ServiceNow’s CRM Vision & Midmarket Momentum
Blog Post October 21, 2025
