PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe:
ServiceNow Services – Overall Capability
PAC’s engagements with software companies, service providers, and end-user organisations have shown a growing demand for industry-specific engagements within the ServiceNow ecosystem. This has led to organisations starting to actively look for service provider partners who can demonstrate a deep understanding of their industries’ specific operating dynamics and service workflows.
PAC focused on assessing the service provider ecosystem across the region in relation to how they deliver industry-specific vertical engagements.
What PAC is looking for out of this assessment is not just how well service providers are engaging with a selection of organisations within each of the industries being assessed, but rather how they are scaling the delivery of ServiceNow services to meet industry-specific workflows at scale and consistently across a sector. It is the most significant growth opportunity for the European ServiceNow-related services market over the coming decade.
The PAC RADAR is an effective tool for the holistic evaluation and visual positioning of leading software and ICT service providers in local markets.
With the help of predefined criteria, PAC evaluates and compares providers’ strategies, development, and market position in addition to performance and competencies within specific market segments.
Click here for more information about our PAC RADAR reports.
SHARE :
COMPANY OVERVIEW & PAC’S ANALYSIS COMPANY OVERVIEW & PAC’S ANALYSIS COMPANY BACKGROUND TOP CUSTOMERS Unicorn a.s. ...
Event Date : June 13, 2024
This document provides market volumes, growth rates and forecasts for the IT security market in South Africa for the 2023-2029 period.
Event Date : May 21, 2025
This short vendor profile provides a quick overview of the local portfolio and performance of A1 Telekom Austria in Austria.
Event Date : January 14, 2025
Platforms to orchestrate data exchange and monetization between different companies (data providers and consumers) are not a new concept. Thanks to ...
Event Date : April 13, 2021
This short vendor profile provides a quick overview of the local portfolio and performance of DXC in Sweden.
Event Date : May 13, 2022
Alanata - Figures - Slovakia – FY 31-Dec-2024
Datamart June 20, 2025
Alanata - Vendor Profile - Slovakia
Vendor Profile June 20, 2025
Services & Consumers - InSight Analysis - UK
Market Reports June 20, 2025
Transport - InSight Analysis - UK
Market Reports June 19, 2025
Vertical Sectors - Market Figures - Western Europe Consolidation
Datamart June 17, 2025
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Part 3: Quantum Use Cases by Industry – Part 1: Financial Services
Blog Post June 20, 2025
Is Agentic Automation Nearer Than We Realize?
Blog Post June 19, 2025
AWS Summit Hamburg: all about sovereignty
Blog Post June 18, 2025
Part 3: The Changing Threat Landscape in OT Environments
Blog Post June 18, 2025
A quantum step in the agentic direction for McKinsey
Blog Post June 17, 2025