Although it is proclaimed everywhere that "the customer is king", in practice this does not always seem to be the case. As a customer, you often do not get the requested or expected services, which regularly leads to dissatisfaction and disputes. On the other hand, the supplier / service provider sometimes feels misunderstood and even hindered in the provision of services by the customer. This Expert View series will help both sides to achieve a win-win-situation.
Also see:
How to understand IT vendors and providers and how to manage them smartly? – Part 2
How to understand IT vendors and providers and how to manage them smartly? – Part 3
SHARE :
This Excel document provides rankings of the top 30 IT security services providers Worldwide.
Event Date : October 07, 2024
PAC has evaluated 28 services providers in the overall Azure IT ecosystem in Europe and in France as well as in six segments dedicated to specific ...
Event Date : December 15, 2022
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : June 26, 2024
This document provides market volumes, growth rates and forecasts for the IT security market in Luxembourg for the 2023-2029 period.
Event Date : February 11, 2025
PAC recognizes two trend topics at the intersection between AI and robotics, with a great deal of activity among vendors: robotics foundation models ...
Event Date : February 04, 2025
IT Services and Vertical Sectors - Preliminary Market Figures - Rest of APAC
Datamart April 22, 2025 NEW 
IT Services and Vertical Sectors - Preliminary Market Figures - Rest of Eastern Europe
Datamart April 22, 2025 NEW
IT Services and Vertical Sectors - Preliminary Market Figures - Middle East
Datamart April 22, 2025 NEW
IT Services and Vertical Sectors - Preliminary Market Figures - Rest of Americas
Datamart April 22, 2025 NEW
IT Services and Vertical Sectors - Preliminary Market Figures - Rest of Africa
Datamart April 22, 2025 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Enterprise Resilience: Building the Strength to Withstand, Adapt, and Evolve in an Uncertain World
Blog Post April 22, 2025
Bracing for Impact: Why PAC Is Rewriting Its Market Outlook
Blog Post April 16, 2025
Securing Operational Technology (OT): A Strategic Necessity in a Connected World
Blog Post April 16, 2025
Tackling Upheaval in the Not-for-Profit Sector
Blog Post April 16, 2025
Blog Post April 14, 2025
