Pack analyst btn         PAC        
 
Report 13 Feb 2020

Expert View: How to understand IT vendors and providers and how to manage them smartly? – Part 1

Although it is proclaimed everywhere that "the customer is king", in practice this does not always seem to be the case. As a customer, you often do not get the requested or expected services, which regularly leads to dissatisfaction and disputes. On the other hand, the supplier / service provider sometimes feels misunderstood and even hindered in the provision of services by the customer. This Expert View series will help both sides to achieve a win-win-situation.

Also see:

How to understand IT vendors and providers and how to manage them smartly? – Part 2

How to understand IT vendors and providers and how to manage them smartly? – Part 3

profile-image
Simone Boeldt

SHARE :

Related Content

View all reports >

Kyndryl - Figures - US

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.

Event Date : March 21, 2024

Read more >

Deloitte - Figures - UK

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level; it includes the following ...

Event Date : January 22, 2024

Read more >

Fujitsu - Vendor Profile - Worldwide

This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Fujitsu.

Event Date : April 01, 2024

Read more >

Vertical Sectors - Market Figures - France

This Excel document delivers market figures broken down by vertical sectors.

Event Date : December 12, 2024

Read more >

Salesforce - Figures - Worldwide

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.

Event Date : July 02, 2024

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >