Although it is proclaimed everywhere that "the customer is king", in practice this is not always the case. As a customer, you often do not get the requested or expected services, which regularly leads to dissatisfaction and disputes. On the other hand, the supplier/service provider sometimes feels misunderstood and even hindered in the provision of services by the customer. This Expert View series will help both sides to achieve a win-win-situation.
In this part of the series, teknowlogy focuses on the providers' organizations, the traps with financial engineering and the retained organization and concludes the series with 7 best practices.
Also see:
How to understand IT vendors and providers and how to manage them smartly? – Part 1
How to understand IT vendors and providers and how to manage them smartly? – Part 2
SHARE :
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : May 22, 2024
This short vendor profile provides a quick overview of the local portfolio and performance of Infosys in UK.
Event Date : April 18, 2023
This document provides market volumes, growth rates and forecasts for the Big Data market in Germany for the 2022-2028 period.
Event Date : February 14, 2024
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level;
Event Date : May 22, 2024
This document provides market volumes, growth rates and forecasts for the Public and Hosted Private Cloud in Eastern Europe for the 2022-2028 period.
Event Date : February 20, 2024
Banking - InSight Analysis - Italy
Market Reports November 21, 2024 NEW 
Accenture - Figures - Slovakia
Datamart November 21, 2024 NEW
Datamart November 21, 2024 NEW
Accenture - Vendor Profile - Slovakia
Vendor Profile November 21, 2024 HOT 
Accenture - Vendor Profile - Hungary
Vendor Profile November 21, 2024 NEW
Atos: Cause for Optimism, Despite the Headlines
February 05, 2024
November 20, 2024
Hitachi Digital Services Targets IT/OT Opportunity
October 31, 2024
October 31, 2024
Key Insights from Google Cloud Romania October 2024
October 25, 2024
Infor dives deeper into micro-vertical software delivery
October 24, 2024
