Although it is proclaimed everywhere that "the customer is king", in practice this is not always the case. As a customer, you often do not get the requested or expected services, which regularly leads to dissatisfaction and disputes. On the other hand, the supplier/service provider sometimes feels misunderstood and even hindered in the provision of services by the customer. This Expert View series will help both sides to achieve a win-win-situation.
In this part of the series, teknowlogy focuses on the providers' organizations, the traps with financial engineering and the retained organization and concludes the series with 7 best practices.
Also see:
How to understand IT vendors and providers and how to manage them smartly? – Part 1
How to understand IT vendors and providers and how to manage them smartly? – Part 2
SHARE :
This Excel document provides rankings of the leading Digital Customer Engagement providers.
Event Date : November 29, 2024
Atea has aligned its strategy with evolving Nordic market trends, embedding pragmatic AI and strengthening cybersecurity and hybrid-cloud offerings ...
Event Date : September 11, 2026
The financial services sector is a prime target for cybersecurity attacks due to the sensitive information it handles. Data breaches, ransomware, ...
Event Date : May 15, 2023
This document provides market volumes, growth rates and forecasts for the Business Application Software (BAS)-related Consulting & Systems ...
Event Date : January 23, 2026
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : October 20, 2025
Capgemini - Figures - Spain - FY 31-Dec-2025
Datamart September 11, 2026 NEW 
Capgemini - Vendor Profile - Spain
Vendor Profile September 11, 2026 NEW
Atos - Figures - Sweden - FY 31-Dec-2025
Datamart September 11, 2026 NEW
Banking: An ROI Guide To Quantum-Inspired Adoption – Market View
Market Reports September 11, 2026 NEW
Iver - Figures - Sweden - FY 31-Dec-2025
Datamart September 11, 2026 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Orange Acquires Obvios’s Dome Technology: Private 5G Becomes Critical Resilience Infrastructure
Blog Post September 09, 2026
Under attack, France changes the rules of cybersecurity for public sector
Blog Post September 04, 2026
Blog Post September 04, 2026
The AI Model Market Is Fragmenting
Blog Post September 01, 2026
Blog Post August 31, 2026
