Pack analyst btn         PAC        
 
Report 13 Feb 2020

Expert View: How to understand IT vendors and providers and how to manage them smartly? – Part 1

Although it is proclaimed everywhere that "the customer is king", in practice this does not always seem to be the case. As a customer, you often do not get the requested or expected services, which regularly leads to dissatisfaction and disputes. On the other hand, the supplier / service provider sometimes feels misunderstood and even hindered in the provision of services by the customer. This Expert View series will help both sides to achieve a win-win-situation.

Also see:

How to understand IT vendors and providers and how to manage them smartly? – Part 2

How to understand IT vendors and providers and how to manage them smartly? – Part 3

profile-image
Simone Boeldt

SHARE :

Related Content

View all reports >

Dedagroup – Vendor Profile – Italy

This short vendor profile provides a quick overview of the local portfolio and performance of Dedagroup in Italy.

Event Date : September 09, 2024

Read more >

Exact - Figures - Netherlands

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.

Event Date : September 16, 2024

Read more >

CxO Survey - Investment Priorities - Detailed Datamart - Switzerland

This document contains the detailed findings for Switzerland from PAC’s SITSI® CxO Investment Priorities Survey 2024/25, in which IT ...

Event Date : May 05, 2025

Read more >

Accenture - Vendor Profile - Spain

This short vendor profile provides a quick overview of the local portfolio and performance of Accenture in Spain.

Event Date : December 20, 2024

Read more >

Smart Health - Detailed Datamart - Market Figures - US

This document provides market volumes, growth rates and forecasts for Smart Health for the 2021-2027 period.

Event Date : October 10, 2023

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >