To provide guidance against a highly dynamic IT landscape, PAC conducted the 2024/25 edition of its annual SITSI® CxO Investment Priorities Survey, interviewing IT decision-makers in user companies covering PAC’s SITSI core markets to get their views on current IT trends, key requirements, and investment plans. The survey was conducted in October/November 2024.
This report presents and discusses the study’s key results for the topic of digital customer experience (DCE).
The interviews were conducted with IT department managers and line-of-business managers who are involved in decisions concerning (local) IT budgets, IT investments, or IT sourcing. The survey sample was made up of companies of different sizes from all over the world.
This report is accompanied by the Excel document “CxO Survey – Investment Priorities – Digital Customer Experience – Detailed Datamart – Worldwide”, which contains the detailed findings from the survey for DCE, broken down by company size and vertical sector.
SHARE :
This Excel document delivers market figures broken down by products and services. Figures cover a seven-year time frame (results from the past two ...
Event Date : January 22, 2026
This document provides market volumes, growth rates and forecasts for the Business Application Software (BAS)-related Consulting & Systems ...
Event Date : May 15, 2025
The Artificial Intelligence vendor profiles portray leading AI providers, analyzing their strategies and ...
Event Date : February 02, 2023
Companies must take into account several factors when deciding on whether to upgrade an old data center or build a new facility in order to identify ...
Event Date : December 03, 2024
This Excel document provides the top 20 supplier ranking for the Oracle Applications-related consulting and systems integration (C&SI) market in the ...
Event Date : November 22, 2024
Capgemini - Figures - Spain - FY 31-Dec-2025
Datamart September 11, 2026 NEW 
Capgemini - Vendor Profile - Spain
Vendor Profile September 11, 2026 NEW
Atos - Figures - Sweden - FY 31-Dec-2025
Datamart September 11, 2026 NEW
Banking: An ROI Guide To Quantum-Inspired Adoption – Market View
Market Reports September 11, 2026 NEW
Iver - Figures - Sweden - FY 31-Dec-2025
Datamart September 11, 2026 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Orange Acquires Obvios’s Dome Technology: Private 5G Becomes Critical Resilience Infrastructure
Blog Post September 09, 2026
Under attack, France changes the rules of cybersecurity for public sector
Blog Post September 04, 2026
Blog Post September 04, 2026
The AI Model Market Is Fragmenting
Blog Post September 01, 2026
Blog Post August 31, 2026
