This document contains the detailed findings for the topic of digital customer experience (DCE) from PAC’s SITSI® CxO Investment Priorities Survey 2024/25, in which IT decision-makers in user companies were interviewed to get their views on current IT trends, key requirements, and investment plans. The survey was conducted in October/November 2024.
The findings are broken down by company size and vertical sector.
The interviews were conducted with IT department managers and line-of-business managers who are involved in decisions concerning (local) IT budgets, IT investments, or IT sourcing. The survey sample was made up of companies of different sizes from all over the world.
This Excel document accompanies PAC’s InSight Analysis report “CxO Survey – Investment Priorities – Digital Customer Experience”, which presents and analyzes the key findings from the survey for DCE.
SHARE :
This short vendor profile provides a quick overview of the local portfolio and performance of Spie in France.
Event Date : January 04, 2023
The market for application testing is cyclical. Customers and IT services companies tend to overlook it, regardless of the fact that testing is ...
Event Date : April 14, 2023
This Excel document delivers market figures broken down by products and services. Figures cover a seven-year time frame (results from the past two ...
Event Date : January 20, 2026
This Excel document provides the top 20 Big Data services vendor rankings.
Event Date : December 12, 2024
This document provides market volumes, growth rates and forecasts for the Public and Hosted Private Cloud in EMEA for the 2024-2030 period.
Event Date : March 18, 2026
AI (Artificial Intelligence) by Segments - Market Figures - MEA by countries
Datamart August 21, 2026 NEW 
AI (Artificial Intelligence) by Segments - Market Figures - MEA consolidation
Datamart August 21, 2026 NEW
AI (Artificial Intelligence) by Segments - Market Figures - EMEA by countries
Datamart August 21, 2026 NEW
AI (Artificial Intelligence) by Segments - Market Figures - EMEA consolidation
Datamart August 21, 2026 NEW
AI (Artificial Intelligence) by Segments - Market Figures - Eastern Europe by countries
Datamart August 21, 2026 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Europe in Search of its Digital Sovereignty
Blog Post August 21, 2026
PAC RADAR: Digital Platforms & Service Providers for Industrial
Press Releases July 27, 2026
Farnborough Airshow 2026 and the increasing relevance of AI in manufacturing, aerospace and defence
Blog Post July 27, 2026
Beyond the Patch Cycle: How Third-Party Exposure and AI Are Reshaping Ransomware in Europe
Blog Post July 17, 2026
Adobe Summit London 2026 Takeaway
Blog Post July 15, 2026
