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Report 03 Aug 2026

Kyndryl – Vendor Profile – Switzerland

Established in late 2021, Kyndryl is a spin-off of IBM’s IT infrastructure business (primarily the former Global Technology Services). The company is one of the most comprehensive IT infrastructure-related services providers worldwide.

  • Kyndryl is repositioning its business toward higher-value AI, cloud, and consulting services while exiting lower-margin legacy infrastructure contracts.
  • The company is strengthening its European footprint through investments in sovereign cloud capabilities and strategic partnerships with Microsoft and AWS, amongst others.
  • Leadership changes and ongoing portfolio transformation might reshape Kyndryl’s position in Switzerland.

This Vendor View provides an overview of Kyndryl’s operations in Switzerland, including insights into its local customer base, revenue distribution by market segment and industry, regional positioning and strategy, a detailed analysis of its product and service portfolio by vertical expertise, and our expert assessment of the vendor.

 

Recommended advisory: PAC Leadership Session – AI in Business Transformation

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Aida Oganesov

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