Report 25 Nov 2024

Expert View: Transforming Customer Engagement through End-to-End AI Automation

By 2027, the advent of end-to-end AI automation will redefine customer engagement across all lifecycle stages—from discovery to conversion and beyond. Organisations will increasingly rely on sophisticated, agentic AI platforms capable of designing, executing, and refining highly personalised customer journeys with minimal human involvement. These platforms, underpinned by advanced deep learning technologies, will continuously analyse customer behaviours and preferences, adapting to real-time interactions to create tailored, seamless experiences.

Gain access to this document and more

Gain Access

Already have access? Log in.

Spencer Izard

SHARE :

Related Content

View all reports >

DXC Technology - Figures - France

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.

Event Date : March 03, 2025

Manufacturing - InSight Analysis - Austria

This report provides an overview of the software and IT services (SITS) market in the Austrian Manufacturing sector.

Event Date : December 12, 2024

Transport - Market Figures - France

This Excel document contains the latest market figures on the French SITS market with regard to the Transport sector.

Event Date : March 13, 2025

Inetum - Figures - Belgium

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.

Event Date : December 19, 2024

Expert View: Impact of Brexit on European Cyber Security?

As cyber security increasingly shifts cross-border, alliances and partnerships with neighbours have become a vital ingredient in cyber defence. The ...

Event Date : February 17, 2022