Although it is proclaimed everywhere that "the customer is king", in practice this is not always the case. As a customer, you often do not get the requested or expected services, which regularly leads to dissatisfaction and disputes. On the other hand, the supplier/service provider sometimes feels misunderstood and even hindered in the provision of services by the customer. This Expert View series will help both sides to achieve a win-win-situation.
In this part of the series, teknowlogy focuses on the providers' organizations, the traps with financial engineering and the retained organization and concludes the series with 7 best practices.
Also see:
How to understand IT vendors and providers and how to manage them smartly? – Part 1
How to understand IT vendors and providers and how to manage them smartly? – Part 2
SHARE :
This document provides market volumes, growth rates and forecasts for the Big Data market in France for the 2022-2028 period.
Event Date : February 14, 2024
This document provides market volumes, growth rates and forecasts for the total IoT market (consolidated) for the 2021-2027 period.
Event Date : October 10, 2023
This short vendor profile provides a quick overview of the local portfolio and performance of A1 Telekom Austria in Austria.
Event Date : January 14, 2025
SAP TechEd 2024 emphasized expanding AI capabilities with new tools like Joule and SAP CoPilot. Additionally, SAP S/4HANA Cloud Private Edition 2023 ...
Event Date : October 30, 2024
This document provides market volumes, growth rates and forecasts for the Public and Hosted Private Cloud in Austria for the 2022-2028 period.
Event Date : May 10, 2024
Datamart January 16, 2025 NEW 
NTT DATA - Vendor Profile - Italy
Vendor Profile January 16, 2025 NEW
Vertical Sectors - Market Figures - Rest of Eastern Europe
Datamart January 15, 2025 NEW
Software & IT Services - Market Figures - Rest of Eastern Europe
Datamart January 15, 2025 NEW
Software & IT Services - Market Figures - Russia
Datamart January 15, 2025 NEW
Atos: Cause for Optimism, Despite the Headlines
February 05, 2024
Building the Future: Insights from the Wireless Broadband Alliance's 6G Vision Statement
January 16, 2025
January 14, 2025
PAC INNOVATION RADAR: Google Cloud Platform (GCP) capabilities in Europe, France, and Germany
January 14, 2025
Transformation in Energy, Utilities, and Resources: Paving the Path to 2025 and beyond
January 10, 2025
The Telco Transformation: Becoming a Customer-Centric Techco by the End of 2025
January 10, 2025
