The ServiceNow services market is one of the most competitive and dynamic segments in the IT services industry. And many of Europe’s leading providers are positioned to invest considerably in building and diversifying their capability to meet strong ongoing demand.
It’s essential, then, for PAC, as a trusted voice in this market, to assess the leading and most mature providers today – with a view to providing an ongoing benchmark for their capability as it evolves over the coming years.
Now more than ever, enterprise buyers need support in selecting the right partner for their business as the management of services and assets continues to grow in complexity.
To provide this market view, PAC assessed many of the service providers delivering ServiceNow services in the European market – selecting only the most mature. As a result, this report leans heavily towards the larger IT services firms and the major consultancies – including some of the regional and specialist boutiques that compete directly with these firms. The assessment evaluates their overall delivery capabilities – as well as separate assessments for their workflow-specific capabilities in IT, HR, CSM, GRC, Security, and Creator workflows:
The PAC RADAR is an effective tool for the holistic evaluation and visual positioning of leading software and ICT service providers on local markets.
With the help of predefined criteria, PAC evaluates and compares providers’ strategies, development, and market position in addition to performance and competencies within specific market segments.
Click here for more information about our PAC RADAR reports.
SHARE :
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : July 07, 2023
This document provides market volumes, growth rates and forecasts for Smart Energy & Resources for the 2022-2028 period.
Event Date : February 15, 2024
Predictive maintenance has been hyped as a key use case in the industrial IoT context for many years, while AI-based visual inspection used to be ...
Event Date : November 16, 2023
This document provides market volumes, growth rates and forecasts for the Business Application Software (BAS)-related Consulting & Systems ...
Event Date : March 27, 2024
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : June 20, 2023
Exprivia - Figures - Worldwide
Datamart September 06, 2024 NEW 
Exprivia - Vendor Profile - Worldwide
Vendor Profile September 06, 2024 NEW
Datamart September 06, 2024 NEW
Cognizant - Vendor Profile - Germany
Vendor Profile September 06, 2024 NEW
Datamart September 06, 2024 NEW
The Insurance Industry’s Pivotal Transformation
September 03, 2024
PAC Q&A mit Rackspace Technology Deutschland – 2024
August 07, 2024
PAC Q&A with Rackspace Technology Germany – 2024
August 07, 2024
Cloud en France, un écosystème riche et diversifié où la différenciation est clé
July 09, 2024
Le numérique : un coup de frein sur la croissance [infographie]
June 27, 2024
