This document provides market volumes, growth rates and forecasts for the Digital Customer Engagement (incl. CRM/ Customer Relationship Management) market for the 2023-2029 period.
The figures are broken down by:
Total Digital Software Products
Total Digital Services (Topic view)
Total Digital Services (Types view)
Please click here to download a template showing you the structure of this Excel document.
SHARE :
Recent incidents, such as the Covid-19 pandemic, have underlined the significance of protecting business resources and optimizing efficiency ...
Event Date : March 23, 2023
This Excel document lists M&A deals in the software & IT services industry in Sweden since 2013.
Event Date : March 05, 2026
Oracle Fusion Cloud Applications are shaking up enterprise automation by evolving from GenAI features to advanced AI agents. In this report, we ...
Event Date : March 18, 2026
This Excel document positions and ranks the major software and IT services suppliers by revenue in Switzerland
Event Date : May 26, 2025
PAC has evaluated 28 providers of AWS-related services in Europe, France, and Germany.
Event Date : September 27, 2023
Market Reports May 28, 2026
Expert View: Foundation Models Significantly Impact The Behavior Of AI Agents
Market Reports May 27, 2026
Indra - Figures - Spain - FY 31-Dec-2025
Datamart May 27, 2026 NEW 
Indra - Vendor Profile - Spain
Vendor Profile May 27, 2026 NEW
Atos - Figures - France - FY 31-Dec-2025
Datamart May 27, 2026 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
TCS SovereignSecure Cloud: A modular and pragmatic approach to Sovereign Cloud in Europe
Blog Post May 28, 2026
Model Selection Is A Strategic Governance Challenge
Blog Post May 28, 2026
The hidden message in the LTM-Randstad deal: labor arbitrage is running out of road
Blog Post May 25, 2026
The Hidden Cost Problem in AI Model Usage
Blog Post May 22, 2026
Embedding AI with SAP: What Dutch organizations are doing differently
Blog Post May 21, 2026
