The rapid evolution of AI has opened new possibilities for organisations’ engagement with customers. Among these advancements, Emotion AI (EAI) and affective computing stand out to PAC as transformative innovations, enabling organisations to understand better and respond to customers’ emotional states. For customer service, these technologies combine psychology, data science, and machine/deep learning to analyse and interpret human emotions through voice, text, facial expressions, or other biometric signals.
SHARE :
This document provides market volumes, growth rates and forecasts for the AI market in Switzerland for the 2022-2028 period.
Event Date : October 07, 2024
This Excel document contains the latest market figures on the UK SITS market with regard to the Manufacturing Sector. Figures cover a seven-year time ...
Event Date : December 02, 2025
Operational technology (OT) and information technology (IT) used to be separate for decades, as there was simply no reason to integrate those two ...
Event Date : March 14, 2022
This report examines how IT services companies are adding an environmental dimension to their SAP services offerings.
Event Date : February 28, 2023
his short vendor profile provides a quick overview of the local portfolio and performance of Wipro in the US. We analyze the background, top ...
Event Date : March 12, 2025
Sophos - Figures - Worldwide - FY 31-Mar-2025
Datamart January 09, 2026 NEW 
Sophos - Vendor Profile - Worldwide
Vendor Profile January 09, 2026 NEW
Infor - Figures - Worldwide - FY 30-Apr-2025
Datamart January 09, 2026 NEW
Internet of Things - NVIDIA - Vendor Profile - Worldwide
Vendor Profile January 09, 2026 NEW
Infor - Vendor Profile - Worldwide
Vendor Profile January 09, 2026 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Part 6: Cloud Security: Shared Responsibility and Real Accountability
Blog Post January 09, 2026
Part 5: Data Center Security: Where Bits Meet Bricks
Blog Post January 08, 2026
Part 4: Network Security: From Firewalls to Fluid Defenses
Blog Post January 07, 2026
Accenture buys UK AI Challenger Faculty
Blog Post January 06, 2026
2025 : année difficile mais des signes d’amélioration sur la fin de l’année
Blog Post January 05, 2026
