Whitepaper & Trend Studies July 15, 2026

Infosys’ Frontier Telco Operating Model Sets A New Paradigm For Telco Strategy

Frontier Telco Model: Infosys introduces the ‘Frontier Telco’ concept – a new organizational paradigm built around outcome-oriented teams, autonomous platforms, and a focus on customer value. This model is designed to turn intelligence into a sustainable competitive advantage.

This white paper, authored by PAC and supported by Infosys, presents a strategic framework for transforming telecommunications (telco) organizations into AI-native, integrated, and autonomous enterprises. The document addresses the limitations of traditional, siloed telco operating models and advocates for a comprehensive shift toward AI-driven, customer-centric value creation.

 

Download now the full white paper (PDF)

This white paper was commissioned by Infosys.