Report 20 Jul 2026

Ctac - Vendor Profile - Netherlands

Ctac is accelerating its strategic transformation towards higher-margin, recurring digital services, with a strong focus on cloud ERP, hybrid cloud, and AI-led transformation. In 2025 and 2026, the company invested heavily in cloud platforms, automation, and the creation of a dedicated AI unit, while expanding its portfolio of proprietary IP, including FIT4 Real Estate, XV Retail Suite, and Omni Customer Loyalty.

Areas of focus:

  • Accelerating shift to cloud ERP, hybrid cloud, and AI-driven services
  • Expansion of proprietary IP and SAP-Qualified Partner-Packaged solutions
  • Sector-specific innovation in retail, manufacturing, professional services, and the public sector
  • Integration of SAP, Microsoft, InRiver, and third-party tools
  • Continued investment in automation, AI, and talent development

 

Recommended advisory: PAC Leadership Session – SAP Services Beyond 2030