Featured Blog Post

Will 2025 Be A Tougher Year For UK IT Services Suppliers?

PAC has released its latest UK IT services rankings, revealing a challenging 2024 for most vendors. As uncertainty looms over 2025, market dynamics are shifting, with growth driven by digital transformation, legacy modernisation, and public sector investments.

by Nick Mayes

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Nick Mayes

Featured Blog Post

Top 15 IT Services in EMEA

Accenture leads the EMEA IT services market again, while TCS climbs to third place and Infosys and Sopra Steria post the highest growth. KPMG joins the Top 15, as competition intensifies across the region.

by Christophe Châlons

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Christophe Châlons

Featured Blog Post

Alten puts IT services back at the core of its priorities

Alten’s IT Enterprise Services (IT.ES) is undergoing a major transformation. With a revamped organization, strategic focus on AI and vertical offerings, and a €2bn revenue target by 2028, IT.ES is positioning itself as a serious contender in the IT services space—moving beyond its ER&D legacy.

by Dominique Raviart

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Dominique Raviart

Featured Blog Post

Top 10 IT Services Worldwide

Accenture remains the leader in the global IT services market, followed closely by Tata Consultancy Services, which surpasses IBM for the first time. PwC joins the top 10, marking a significant shift in the IT services industry for 2024.

by Christophe Châlons

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Christophe Châlons

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Bridging The Customer Dissatisfaction Gap In Telecoms Dan Bieler

Bridging The Customer Dissatisfaction Gap In Telecoms

July 24, 2025

Despite billions invested in infrastructure and innovation, telecoms continue to trail behind other industries in customer satisfaction. The root issue? A persistent customer dissatisfaction gap – a widening divide between what telcos deliver and what customers increasingly expect in today’s fast-evolving digital landscape (see Figure). At ...

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Part 8: The Future of OT Security – Trends, AI, and Regulation Wolfgang Schwab

Part 8: The Future of OT Security – Trends, AI, and Regulation

July 24, 2025

Before we dive in, if you're looking for real data on cybersecurity trends, key vendors, and market direction, explore our Cybersecurity Intelligence Page. You'll find free reports and insights to help you make confident decisions. As we conclude this eight-part series on OT security, we have traced the path from business drivers and ...

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Analyzing the Analyst Briefing on Armis Centrix for Early Warning and VIPR Wolfgang Schwab

Analyzing the Analyst Briefing on Armis Centrix for Early Warning and VIPR

July 21, 2025

Armis continues to advance the state of cyber exposure management with its latest updates to the Armis Centrix platform, as outlined in a recent analyst briefing. The session focused on two main platform modules: Early Warning and VIPR Pro - Prioritization and Remediation, both of which greatly advance the industry’s ability to detect, ...

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Insights 2025 Orange Business Eric Beaudet

Insights 2025 d’Orange Business : la migration vers une ESN internationale continue

July 18, 2025

Orange Business poursuit sa transformation en ESN internationale, accélérant sur l’IA, la cybersécurité et le cloud de confiance. À l’occasion des journées Insights 2025, l’entreprise a détaillé ses avancées autour d’une nouvelle plateforme, d’offres d’IA de confiance, de services quantiques et d’un positionnement ...

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Part 7: Quantum Computing Vendors – Navigating the Emerging Ecosystem Wolfgang Schwab

Part 7: Quantum Computing Vendors – Navigating the Emerging Ecosystem

July 18, 2025

By this point in the series, we have examined why quantum computing is becoming a business priority, the industries where value is emerging, and the technology's fundamental workings. However, a pivotal question every business leader must address: Understanding the key players and how to engage with them is essential. In this seventh ...

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Best Practices for Building a Resilient OT Security Program Wolfgang Schwab

Part 7: Best Practices for Building a Resilient OT Security Program

July 17, 2025

In previous parts of this series, we have followed the OT security journey from business drivers and use cases through threats, architecture, roles, and the evolving solution landscape. We will now direct our attention to executing our plan. What is the most effective method for developing and maintaining a comprehensive OT security program that ...

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Atos Cybersecurity Services: Goals, Strategy, and Its Impact on the Enterprise Wolfgang Schwab

Atos Cybersecurity Services: Goals, Strategy, and Its Impact on the Enterprise

July 16, 2025

As organizations worldwide race to strengthen their digital defenses and internal structures against a growing cyber threat landscape, Atos has outlined a bold, AI-driven, and sovereignty-aligned cybersecurity strategy in its July 2025 Analyst Briefing. This strategy aims to protect critical systems and transform how enterprises view risk, ...

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New Unit4 CEO Sets Out Roadmap Nick Mayes

New Unit4 CEO Sets Out Roadmap

July 15, 2025

PAC recently caught up with Simon Paris and Claus Jepsen, the CEO and CTO of Unit4 to hear about the ERP vendor’s plans following a strategic review. Paris took over the reins of the company earlier this year, following nine years at financial software vendor Finastra, and previous leadership experience at SAP and Infor. He has since mapped out ...

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Quantum Technology Fundamentals – What Every Business Leader Should Know Wolfgang Schwab

Part 6: Quantum Technology Fundamentals – What Every Business Leader Should Know

July 11, 2025

In the initial five sections of this series, we examined the reasons why quantum computing is gaining prominence on the business agenda and its applications in various fields, including finance, manufacturing, logistics, pharmaceuticals, and chemicals. Leaders also need to understand quantum computing at least at a high level to make informed ...

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Enginsight: A German Cybersecurity Platform Focused on the SME Segment Wolfgang Schwab

Enginsight: A German Cybersecurity Platform Focused on the SME Segment

July 10, 2025

Recently, PAC had the chance to receive a briefing from Enginsight. Please see below for the main findings. Cybersecurity remains a key priority across industries, especially as digitalization speeds up and IT infrastructures become more complex. In this setting, Enginsight, a cybersecurity vendor based in Germany, has established itself as a ...

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Navigating the OT Security Market – Tools, Services, and Providers Wolfgang Schwab

Part 6: Navigating the OT Security Market – Tools, Services, and Providers

July 10, 2025

In previous parts of this series, we have examined the business rationale for OT security, walked through practical use cases across industries, dissected the threat landscape, and outlined the architectural and organizational foundations needed for protection. The following question is now relevant: Which technologies and partnerships are ...

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Tom Reuner

Capgemini acquires WNS: Accelerating the arms race for operating model reimagination

July 08, 2025

Capgemini ended months of speculation and announced the acquisition of WNS, a tier-one BPS vendor. The strategic intent of the deal is the “creation of a leader in Intelligent Operations to capture enterprise investment in Agentic AI to transform their end-to-end business processes”.

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Research Note: Fujitsu Strategy Summit Nick Mayes

Research Note: Fujitsu Strategy Summit

July 08, 2025

PAC’s analysts have spent the week with the Fujitsu leadership team in Japan, as it celebrates its 90th anniversary, and prepares for its new three-year strategy cycle. Here’s our key takeaways on the company’s changing proposition and its future plans. Domestic Differentiation, Sustainability Commitment Fujitsu recently engaged with its ...

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Quantum Technology Fundamentals – What Every Business Leader Should Know Wolfgang Schwab

Part 5: Quantum Use Cases by Industry – Part 3: Pharma & Chemistry

July 04, 2025

Quantum computing represents a significant opportunity for the pharmaceutical and chemical sectors. These fields pertain to the fundamental constituents of matter, where quantum mechanics is not merely a theoretical framework; it serves as the foundational principle. Quantum computing holds significant promise due to its ability to simulate ...

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Roles and Responsibilities in OT Security – Who Owns What? Wolfgang Schwab

Part 5: Roles and Responsibilities in OT Security – Who Owns What?

July 03, 2025

In the previous part of this series, we explored what a solid OT security architecture looks like, complete with segmentation, monitoring, access controls, and incident readiness. However, even the most well-designed architecture is at risk of failure without clearly defined roles and responsibilities, and effective collaboration among the ...

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analyse de la conjoncture du marché numérique français 2025 PAC Numeum Franck Nassah

2025 : année noire pour le numérique en France ?

July 01, 2025

Le marché numérique français ralentit en 2025 : +1,8 % seulement, recul des ESN, hausse du cloud et essor de l’IA générative. Analyse PAC & Numeum.

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Google Cloud Summit Jennifer Jonat

Navigating the Sovereign Cloud Era – PAC’s Takeaways from the Google Cloud Summit in Munich

June 27, 2025

At this year’s Google Cloud Summit South in Munich, the event opened with a pointed question: “Warum nicht?” – Why not? In a joint keynote titled “A New Way to Cloud – Innovation, Security, and Sovereignty for Germany,” Michael Korbacher, Managing Director Google Cloud Germany, and Marc Voß, Head of Customer Engineering Germany, ...

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OWNUX Global: A Boutique Cybersecurity Partner for the Modern Digital Era Wolfgang Schwab

OWNUX Global: A Boutique Cybersecurity Partner for the Modern Digital Era

June 27, 2025

Recently, PAC had the opportunity to speak with Jacob Peterson, Head of Operations, regarding OWNUX Global. Please find below the main findings. In the shifting landscape of digital threats and increasing regulatory demands, cybersecurity has become a board-level concern for organizations of all sizes. OWNUX Global, a cybersecurity consultancy ...

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Quantum Technology Fundamentals – What Every Business Leader Should Know Wolfgang Schwab

Part 4: Quantum Use Cases by Industry – Part 2: Manufacturing & Logistics

June 27, 2025

Quantum computing may not be the first IT domain that comes to mind when considering its potential benefits, particularly in manufacturing and logistics. These are domains often associated with physical assets, operational processes, and just-in-time efficiency. However, beneath the surface lies a significant amount of mathematical complexity, ...

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OT Security Architecture – What Works? Wolfgang Schwab

Part 4: OT Security Architecture – What Works?

June 26, 2025

In the first three parts of this series, we explored the business case for OT security, identified industry-specific use cases, and examined the evolving threat landscape. It has come to our attention that OT systems are increasingly exposed to cyber risk and that traditional IT security models are not applicable in this context. The next logical ...

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