The ServiceNow services market is one of the most competitive and dynamic segments in the IT services industry. And many of Europe’s leading providers are positioned to invest considerably in building and diversifying their capability to meet strong ongoing demand.
It’s essential, then, for PAC, as a trusted voice in this market, to assess the leading and most mature providers today – with a view to providing an ongoing benchmark for their capability as it evolves over the coming years.
Now more than ever, enterprise buyers need support in selecting the right partner for their business as the management of services and assets continues to grow in complexity.
To provide this market view, PAC assessed many of the service providers delivering ServiceNow services in the European market – selecting only the most mature. As a result, this report leans heavily towards the larger IT services firms and the major consultancies – including some of the regional and specialist boutiques that compete directly with these firms. The assessment evaluates their overall delivery capabilities – as well as separate assessments for their workflow-specific capabilities in IT, HR, CSM, GRC, Security, and Creator workflows:
The PAC RADAR is an effective tool for the holistic evaluation and visual positioning of leading software and ICT service providers on local markets.
With the help of predefined criteria, PAC evaluates and compares providers’ strategies, development, and market position in addition to performance and competencies within specific market segments.
Click here for more information about our PAC RADAR reports.
SHARE :
This Excel document lists M&A deals in the software & IT services industry in Spain since 2013.
Event Date : January 15, 2025
This InBrief Analysis report provides a brief overview of the software and IT services (SITS) market in the Dutch transport sector.
Event Date : November 22, 2024
L'objectif de ce rapport est de fournir une vue d'ensemble des taux journaliers moyens sur le marché français des services informatiques, de leur ...
Event Date : September 17, 2024
This report identifies and describes existing customer projects in the context of the industrial metaverse in a structured way, in order to provide ...
Event Date : November 02, 2023
This short vendor profile provides a quick overview of the local portfolio and performance of Atos in Poland.
Event Date : October 21, 2022
Datamart January 30, 2025 NEW 
Accenture - Vendor Profile - France
Vendor Profile January 30, 2025 NEW
Datamart January 30, 2025 NEW
Ionos - Vendor Profile - Worldwide
Vendor Profile January 30, 2025 NEW
Banking - InSight Analysis - Belgium
Market Reports January 30, 2025 NEW
Atos: Cause for Optimism, Despite the Headlines
February 05, 2024
CGI to swoop for UK apps services specialist BJSS
January 29, 2025
Strengthening the Digital Fortress: Cognizant's Cybersecurity Practice Overview
January 29, 2025
January 16, 2025
Building the Future: Insights from the Wireless Broadband Alliance's 6G Vision Statement
January 16, 2025
January 14, 2025
