The ServiceNow services market is one of the most competitive and dynamic segments in the IT services industry. And many of Europe’s leading providers are positioned to invest considerably in building and diversifying their capability to meet strong ongoing demand.
It’s essential, then, for PAC, as a trusted voice in this market, to assess the leading and most mature providers today – with a view to providing an ongoing benchmark for their capability as it evolves over the coming years.
Now more than ever, enterprise buyers need support in selecting the right partner for their business as the management of services and assets continues to grow in complexity.
To provide this market view, PAC assessed many of the service providers delivering ServiceNow services in the European market – selecting only the most mature. As a result, this report leans heavily towards the larger IT services firms and the major consultancies – including some of the regional and specialist boutiques that compete directly with these firms. The assessment evaluates their overall delivery capabilities – as well as separate assessments for their workflow-specific capabilities in IT, HR, CSM, GRC, Security, and Creator workflows:
The PAC RADAR is an effective tool for the holistic evaluation and visual positioning of leading software and ICT service providers on local markets.
With the help of predefined criteria, PAC evaluates and compares providers’ strategies, development, and market position in addition to performance and competencies within specific market segments.
Click here for more information about our PAC RADAR reports.
SHARE :
Explore Unit4’s cloud-first, AI-driven ERP strategy, the ERPx launch, vertical focus on public sector, professional services, non-profit and higher ...
Event Date : March 11, 2026
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Kontron.
Event Date : April 30, 2024
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : March 25, 2026
This document provides market volumes, growth rates and forecasts for the Business Application Software (BAS)-related Consulting & Systems ...
Event Date : March 25, 2025
As organizations expand their digital ecosystems, identity and access management (IAM) has become a central pillar of enterprise cybersecurity. IAM ...
Event Date : September 02, 2025
Software & IT Services - Market View - Sweden
Market Reports November 10, 2026 NEW 
Salesforce - Figures - US – FY 31-Jan-2026
Datamart November 09, 2026 NEW
Vendor Profile November 09, 2026 NEW
Infosys - Figures - US – FY 31-Mar-2026
Datamart November 05, 2026 NEW
Vendor Profile November 05, 2026 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
When Refrigeration Systems Become Cyber Targets
Blog Post November 06, 2026
Siemens Cybersecurity Analyst Day 2026: Bringing Security Closer to Industrial Operations
Blog Post November 06, 2026
SAP TechEd 2026: SAP lays the foundation for the Autonomous Enterprise
Blog Post November 03, 2026
Orange Cyberdefense: From MSS to AI-Driven Resilience
Blog Post October 29, 2026
Nvidia Provides Kick-starter for AI - Is Europe Ready?
Blog Post October 27, 2026
