The ServiceNow services market is one of the most competitive and dynamic segments in the IT services industry. And many of Europe’s leading providers are positioned to invest considerably in building and diversifying their capability to meet strong ongoing demand.
It’s essential, then, for PAC, as a trusted voice in this market, to assess the leading and most mature providers today – with a view to providing an ongoing benchmark for their capability as it evolves over the coming years.
Now more than ever, enterprise buyers need support in selecting the right partner for their business as the management of services and assets continues to grow in complexity.
To provide this market view, PAC assessed many of the service providers delivering ServiceNow services in the European market – selecting only the most mature. As a result, this report leans heavily towards the larger IT services firms and the major consultancies – including some of the regional and specialist boutiques that compete directly with these firms. The assessment evaluates their overall delivery capabilities – as well as separate assessments for their workflow-specific capabilities in IT, HR, CSM, GRC, Security, and Creator workflows:
The PAC RADAR is an effective tool for the holistic evaluation and visual positioning of leading software and ICT service providers on local markets.
With the help of predefined criteria, PAC evaluates and compares providers’ strategies, development, and market position in addition to performance and competencies within specific market segments.
Click here for more information about our PAC RADAR reports.
SHARE :
This short vendor profile provides a quick overview of the local portfolio and performance of Zucchetti in Italy.
Event Date : August 16, 2024
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level; it includes the following ...
Event Date : August 19, 2023
This Excel document delivers market figures broken down by products and services. Figures cover a seven-year time frame (results from the past two ...
Event Date : May 09, 2024
Real estate organizations should be aware of their buildings' carbon footprints. Collecting data for monitoring and reporting ESG indicators, such as ...
Event Date : July 10, 2024
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : July 03, 2024
The Critical Importance of Responsible AI - InBrief Analysis - Worldwide
Market Reports September 09, 2024 NEW 
Datamart September 09, 2024 NEW
Dedagroup – Vendor Profile – Italy
Vendor Profile September 09, 2024 NEW
DXC Technology - Figures - Italy
Datamart September 09, 2024 NEW
DXC Technology – Vendor Profile – Italy
Vendor Profile September 09, 2024 NEW
The Insurance Industry’s Pivotal Transformation
September 03, 2024
PAC Q&A mit Rackspace Technology Deutschland – 2024
August 07, 2024
PAC Q&A with Rackspace Technology Germany – 2024
August 07, 2024
Cloud en France, un écosystème riche et diversifié où la différenciation est clé
July 09, 2024
Le numérique : un coup de frein sur la croissance [infographie]
June 27, 2024
