This report offers a thorough overview of the contact center software provider industry, showcasing various provider types and their specific areas of expertise. It caters to businesses seeking contact center software solutions or seeking to enhance their current contact center software.
Contents:
Management Summary
Provider Landscape
PAC’s Recommendations
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This document provides market volumes, growth rates and forecasts for the IT security market in Hungary for the 2022-2028 period.
Event Date : February 27, 2024
This short vendor profile provides a quick overview of the local portfolio and performance of Kyndryl in the UK.
Event Date : February 27, 2025
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of NNIT.
Event Date : March 26, 2025
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : March 28, 2025
The Cybersecurity vendor profiles portray leading cybersecurity providers, analyzing their strategies and portfolios.
Event Date : February 27, 2025
Datamart April 17, 2025 NEW 
Software & IT Services - Preliminary Vendor Rankings – APAC
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Software & IT Services - Vendor Rankings Calendar Year 2024 - APAC
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IT Services and Vertical Sectors - Preliminary Market Figures - Australia
Datamart April 17, 2025 NEW
IT Services and Vertical Sectors - Preliminary Market Figures - Japan
Datamart April 17, 2025 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Bracing for Impact: Why PAC Is Rewriting Its Market Outlook
Blog Post April 16, 2025
Securing Operational Technology (OT): A Strategic Necessity in a Connected World
Blog Post April 16, 2025
Tackling Upheaval in the Not-for-Profit Sector
Blog Post April 16, 2025
Blog Post April 14, 2025
Cognizant France shares growth strategy and AI vision with analysts
Blog Post April 14, 2025
