This report offers a thorough overview of the contact center software provider industry, showcasing various provider types and their specific areas of expertise. It caters to businesses seeking contact center software solutions or seeking to enhance their current contact center software.
Contents:
Management Summary
Provider Landscape
PAC’s Recommendations
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The EU Data Act might lead to a shift in power on EU markets as the EU Commission aims to oblige manufacturers as well as hyperscalers to share data ...
Event Date : February 22, 2022
This Excel document delivers IT services market figures for the UK broken down by segments and vertical sectors.
Event Date : April 15, 2025
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level;
Event Date : April 07, 2025
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : February 14, 2025
This short vendor profile provides a quick overview of the local portfolio and performance of Seyfor in Czech Republic.
Event Date : July 03, 2024
Datamart May 20, 2025 NEW 
Datamart May 20, 2025 NEW
Vertical Sectors - Vendor Rankings - APAC
Datamart May 20, 2025 NEW
Software & IT Services - Vendor Rankings - APAC
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Sopra Steria - Figures - France - FY 31-Dec-2024
Datamart May 20, 2025 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
PAC Acquires IDATE to Cement Leadership in Europe’s Digital Strategy Landscape
Press Releases May 19, 2025
Atos Capital Markets Day 2025: Rebuilding with Purpose in an AI-First Era
Blog Post May 16, 2025
Top 15 IT Services in Americas
Blog Post May 16, 2025
Will PLM be the next shift in enterprise solutions for the industrial world?
Blog Post May 14, 2025
AWS Summit London: Inference is the new battleground for cloud AI dominance
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