Artificial intelligence technologies have become much more accessible to businesses over the last five years. The customer experience is no exception to this, and there are many examples across industries in which AI-based technology is used to improve the client’s experience with a product or brand. Hyperpersonalization is currently one of the strongest trends in this domain. There are many different ways to use hyperpersonalization and in this report, we’ll take a closer look at some of them.
Contents:
Management Summary
Introduction
Social Media at the Heart of the Customer Experience
What Else Can AI Do?
Final thoughts
PAC’s Recommendations
SHARE :
This document provides market volumes, growth rates and forecasts for the business intelligence (BI) market in the US for the 2019-2025 period.
Event Date : November 17, 2021
This Vendor Positioning provides a comparative positioning of the 20 leading global IT services vendors.
Event Date : November 19, 2024
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : December 10, 2024
This report offers a thorough overview of the contact center software provider industry, showcasing various provider types and their specific areas ...
Event Date : April 17, 2023
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Cognizant.
Event Date : February 27, 2023
Datamart January 27, 2025 NEW 
Datamart January 27, 2025 NEW
Datamart January 27, 2025 NEW
Datamart January 27, 2025 NEW
Datamart January 27, 2025 NEW
Atos: Cause for Optimism, Despite the Headlines
February 05, 2024
January 16, 2025
Building the Future: Insights from the Wireless Broadband Alliance's 6G Vision Statement
January 16, 2025
January 14, 2025
PAC INNOVATION RADAR: Google Cloud Platform (GCP) capabilities in Europe, France, and Germany
January 14, 2025
Transformation in Energy, Utilities, and Resources: Paving the Path to 2025 and beyond
January 10, 2025
