Pack analyst btn         PAC        
 
Report 16 Mar 2023

How Generative AI Is Shaping the Consumer Experience - InSight Analysis - Worldwide

This report aims to provide an overview of how generative AI can be used to enhance the consumer experience. This will include:

  • An introduction to generative AI.
  • Exploration of different use cases for generative AI to enhance the customer experience, from marketing to customer services and personalization.
  • Analysis of market dynamics and challenges that companies need to consider when implementing generative AI.

 

Contents:

PAC’s Analysis

  • Management summary
  • PAC's opinion
  • PAC's recommendations

What Is Generative AI and Why Now?

Generative AI for Customer Support

Generative AI for Product Personalization

Generative AI for Marketing

Synthetic Data for Consumer Data Privacy

Conclusion and Further Remarks

profile-image
Kristina Mikhnevich

SHARE :

Related Content

View all reports >

Application Services by Segments - Vendor Rankings - UK

This Excel document positions and ranks the major IT services suppliers by revenue in the following segments: Application-related ...

Event Date : September 27, 2022

Read more >

IBM – Vendor Profile – Switzerland

This Vendor Profile provides an overview of IBM’s operations in Switzerland, including insights into its local customer base, revenue distribution ...

Event Date : December 03, 2025

Read more >

AI (Artificial Intelligence) - Vendor Rankings - France

This Excel document positions and ranks the leading AI (Artificial Intelligence) IT Services providers in France.

Event Date : November 01, 2024

Read more >

EY - Vendor Profile - Worldwide

This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of EY.

Event Date : May 30, 2025

Read more >

IBM - Figures - UK - FY 31-Dec-2024

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level;

Event Date : March 31, 2025

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >