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Report 14 Aug 2025

Expert View: X-as-a-Service Has Become A Budgetary Straitjacket

The flexibility of subscriptions can mask the fact that your IT costs are rising faster than expected, as the perceived value from X-as-a-Service tools is declining. Moreover, efficiency gains often come at the price of strategic autonomy—when roadmaps, feature availability, and pricing are dictated by the provider, not your organization.

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Dan Bieler

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