Report 26 Feb 2024

Expert View: German Authorities Caught in the Complexity Trap

The public sector in Germany is under pressure to modernize. After many years of cost-cutting, funds are now available to revise processes and enhance digital service offerings for citizens and companies. In order to modernize specialist procedures and applications, public institutions are working on standardization and establishing a technological basis. However, many authorities lack the basic requirements to achieve rapid success.

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Joachim Hackmann

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