Pack analyst btn         PAC        
 
Report 24 Jul 2025

Banking - InSight Analysis - Switzerland

This report provides a structured and data-driven overview of the Software and IT Services (SITS) market in the Swiss banking sector. It presents key metrics on IT expenditure, analyzes market dynamics and trends, and identifies the leading software and IT service providers. In addition, it reviews major projects and key accounts, offering a comprehensive snapshot of the sector’s status as of mid-2025.

Key insights include:

  • The UBS-Credit Suisse merger is a major structural event, with immediate effects on IT budgets, a shift toward insourcing, and increased demand for local IT talent.
  • Platform modernization is a top strategic priority. Banks are decoupling core legacy systems from front-end applications to improve agility and enable faster innovation, often through cloud-native solutions.
  • Multi-banking and open banking initiatives are gaining traction, supported by standardized APIs and collaborative platforms like SIX’s bLink, aimed at enhancing interoperability and customer experience.
  • Generative AI is being adopted at scale, particularly in areas such as customer service automation, personalized offerings, and internal productivity enhancement.
  • Expansion of cloud infrastructure, both public and community-based, continues, with hyperscalers investing in Swiss data centers to meet regulatory requirements and support AI-driven workloads.

The provider landscape is highly competitive, featuring strong local vendors such as Swisscom, Avaloq and Finnova, alongside global IT services players like IBM, or Wipro.

This report supports vendors, investors, and IT users in identifying market opportunities, emerging trends, and potential partnerships within this evolving sector.

profile-image
Aida Oganesov

SHARE :

Related Content

View all reports >

Capgemini - Vendor Profile - Belgium

Capgemini Belgium, part of the global Capgemini Group, delivers high-value IT services through four business lines: Strategy & Transformation, ...

Event Date : October 23, 2025

Read more >

ServiceNow Services in Europe - Telco - PAC RADAR (internal use) - 2025

PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe

Event Date : February 12, 2025

Read more >

Atende - Vendor Profile - Poland

This short vendor profile provides a quick overview of the local portfolio and performance of Atende in Poland.

Event Date : July 07, 2025

Read more >

Cognizant - Figures - UK

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.

Event Date : November 18, 2024

Read more >

SAP - Figures - UK - FY 31-Dec-2024

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.

Event Date : November 28, 2025

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >