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Report 23 Jan 2026

Amadeus - Vendor Profile - Worldwide

This Vendor Profile provides a concise analysis of Amadeus’s 2024/25 performance, strategy, R&D, cloud/AI moves, and M&As. It highlights regional growth, product lines, and risks.

Highlights

  • Business scale: 20,500+ experts in 190+ markets; strong recurring revenue model
  • Geographies & growth: APAC SaaS is surging, strong EMEA revenue base, Bogotá engineering hub expansion
  • Partnerships: Microsoft, Google, and Salesforce support innovation in multi-cloud, AI, and contact centers
  • Drivers & risks: R&D, multi-cloud, and AI adoption vs. sector sensitivity and cybersecurity
  • Strategic initiatives: venture investments, Nexwave incubator, vertical focus on sustainable travel and SMEs

 

Recommended advisory: PAC Leadership Session – Agentic AI Adoption – Opportunities and Challenges

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Oliver Ojog

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