AlmavivA, a leading Italian ICT provider, reported revenues of €1,266 million in 2024 (+9.5% YoY), with €822 million coming from domestic operations. Growth was fueled by strong demand for IT and innovative technologies, especially through its subsidiary Almawave, while the CRM/contact center business slowed, prompting a shift to higher-value services and AI-driven offerings.
The IT business performed well across all sectors. In Italy, AlmavivA won major public sector contracts in social services, defense, healthcare, tourism, and water management. Internationally, it expanded its work with the EU and enhanced its global visa services. In transport, the company reinforced its ties with Ferrovie dello Stato and advanced smart mobility and intelligent transport systems, expanding internationally. In finance, it supported banks in modernizing core processes. Almawave also developed Velvet, a suite of multilingual GenAI models, to unlock global opportunities.
Strategically speaking, AlmavivA streamlined and evolved its portfolio in three segments: IT services, CRM/contact centers, and innovative data/AI technologies. Its GIOTTO Digital Ecosystem integrates expertise in AI, cloud, cybersecurity, IoT, and blockchain through specialized Competence Centers, Insight Hubs, and Innovation Labs. In CRM, the focus shifted to digital engagement solutions in Brazil, Colombia, and Tunisia. Almawave continued to drive AI innovation in Italy, Brazil, Spain, and the US.
Growth was also driven by acquisitions, including MEA Engineering (water utilities), Iteris (US mobility solutions), and TIVIT (Brazil, digital services). AlmavivA won projects with Italian public administration, EU institutions, and global transport and mobility companies. However, PAC highlights the company’s vulnerabilities due to its reliance on a limited set of sectors and clients, especially amid economic and geopolitical uncertainties.
This Vendor Profile provides more details and an assessment of AlmavivA’s strategy and positioning, plus a detailed analysis of its offerings, vertical expertise, and performance.
SHARE :
This Excel document contains the latest market figures on the German SITS market with regard to the Banking sector.
Event Date : January 20, 2026
PAC has done an in-depth analysis of 24 leading providers of SAP-related services in Europe and Germany, evaluating them in 16 different RADAR ...
Event Date : March 06, 2024
DXC Technology has been active in Italy since 2017, following the merger of CSC and HPE Enterprise Services. With around 2,200 employees and ...
Event Date : August 28, 2025
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Asseco.
Event Date : July 03, 2025
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : October 20, 2025
Total IoT by Segments - Market Figures - Belgium
Datamart March 10, 2026 NEW 
Radar March 10, 2026
Radar March 10, 2026
Radar March 10, 2026
Radar March 10, 2026
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
How the Middle East Conflict Could Shape the IT Services Market
Blog Post March 10, 2026
Part 7: Navigating the IAM Vendor Landscape – Platforms, Trends, and How to Choose
Blog Post March 10, 2026
Part 6: The IAM Technology Landscape – Components, Architectures, and Design Options
Blog Post March 03, 2026
AI Powers Your Innovation Flywheel
Blog Post February 25, 2026
Orange Business FY 2025, facing the future with trust…
Blog Post February 25, 2026
