Pack analyst btn         PAC        
 
Report 04 Sep 2025

AlmavivA - Vendor Profile - Worldwide

AlmavivA, a leading Italian ICT provider, reported revenues of €1,266 million in 2024 (+9.5% YoY), with €822 million coming from domestic operations. Growth was fueled by strong demand for IT and innovative technologies, especially through its subsidiary Almawave, while the CRM/contact center business slowed, prompting a shift to higher-value services and AI-driven offerings.

The IT business performed well across all sectors. In Italy, AlmavivA won major public sector contracts in social services, defense, healthcare, tourism, and water management. Internationally, it expanded its work with the EU and enhanced its global visa services. In transport, the company reinforced its ties with Ferrovie dello Stato and advanced smart mobility and intelligent transport systems, expanding internationally. In finance, it supported banks in modernizing core processes. Almawave also developed Velvet, a suite of multilingual GenAI models, to unlock global opportunities.

Strategically speaking, AlmavivA streamlined and evolved its portfolio in three segments: IT services, CRM/contact centers, and innovative data/AI technologies. Its GIOTTO Digital Ecosystem integrates expertise in AI, cloud, cybersecurity, IoT, and blockchain through specialized Competence Centers, Insight Hubs, and Innovation Labs. In CRM, the focus shifted to digital engagement solutions in Brazil, Colombia, and Tunisia. Almawave continued to drive AI innovation in Italy, Brazil, Spain, and the US.

Growth was also driven by acquisitions, including MEA Engineering (water utilities), Iteris (US mobility solutions), and TIVIT (Brazil, digital services). AlmavivA won projects with Italian public administration, EU institutions, and global transport and mobility companies. However, PAC highlights the company’s vulnerabilities due to its reliance on a limited set of sectors and clients, especially amid economic and geopolitical uncertainties.

This Vendor Profile provides more details and an assessment of AlmavivA’s strategy and positioning, plus a detailed analysis of its offerings, vertical expertise, and performance.

profile-image
Alessandra Pinza

SHARE :

Related Content

View all reports >

Software & IT Services - Vendor Rankings - Romania

This Excel document positions and ranks the major software and IT services suppliers by revenue in Romania

Event Date : July 11, 2025

Read more >

CxO Survey - Investment Priorities - Banking and Insurance - Detailed Datamart - Worldwide

This document contains the detailed findings for the banking and insurance sectors from PAC’s SITSI® CxO Investment Priorities Survey 2024/25, in ...

Event Date : May 05, 2025

Read more >

Manufacturing - Market Figures - UK

This Excel document contains the latest market figures on the UK SITS market with regard to the Manufacturing Sector. Figures cover a seven-year time ...

Event Date : June 06, 2025

Read more >

Expert View: The critical role of FinOps to scale cloud-based AI capabilities

From PAC’s experience regarding cloud sprawl, there is potential for organizations to see spikes in AI costs not thoroughly cost-managed across ...

Event Date : December 05, 2023

Read more >

Atos – Vendor Profile – Austria

This short vendor profile provides a quick overview of the local portfolio and performance of Atos in Austria.

Event Date : January 16, 2025

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >