Pack analyst btn         PAC        
 
Report 28 Jan 2026

ADP - Vendor Profile - Worldwide

ADP is a global leader in human capital management, delivering comprehensive HCM and payroll solutions to over 1.1 million clients across 140+ countries. This Vendor Profile examines ADP’s strategy, performance, and product portfolio as the company drives cloud and AI-driven transformation.

Snapshot

  • Positioning: largest BPO provider; top SaaS contender with RUN, ADP Workforce Now, and ADP Lyric HCM
  • Geographic focus: predominantly US-centric (≈88% of revenues), with a strong presence in Canada and Europe

Key insights

  • Strategy & growth: ADP prioritizes best-in-class HCM technology, outsourced HR expertise, and global scale. This Vendor Profile highlights the migration to cloud subscription revenue and investments in AI (ADP Assist, DataCloud).
  • Product momentum: Lyric HCM (enterprise) and enhanced mobile/GenAI features drive higher contract values and retention.
  • Financial & market view: Upper single-digit revenue growth in FY25; Employer Services and PEO Services are the primary drivers.
  • M&A & partnerships: Recent acquisitions (WorkForce Software, Pequity, Sora) and alliances (SAP, Fiserv)

Recommended advisory: PAC Leadership Session – Agentic AI Adoption – Opportunities and Challenges

profile-image
Oliver Ojog

SHARE :

Related Content

View all reports >

Creating a Differentiated Customer Experience with an Integrated Product Journey - InBrief Analysis - Worldwide

An “Integrated Product Journey” means having a global view, from start to finish, of the life of a product and ensuring that there are associated ...

Event Date : September 15, 2022

Read more >

Cyber Security - Computacenter - Vendor Profile - Worldwide

The Cyber Security vendor profiles portray leading cyber security providers, analyzing their strategies and ...

Event Date : January 17, 2022

Read more >

AlmavivA – Vendor Profile – Italy

AlmavivA, an Italian ICT provider with over 41,500 employees and €1.27 billion in 2024 revenues, offers services spanning IT, cloud, AI, ...

Event Date : September 24, 2025

Read more >

Vertical Sectors - Market Figures - South Africa

This Excel document delivers market figures broken down by vertical sectors. Figures cover a seven-year time frame (results from the past two years ...

Event Date : January 21, 2026

Read more >

Expert View: Generative AI is Dead, Long Live Agentic AI

Agentic AI, powered by deep learning, autonomously makes decisions and adapts in real-time, offering transformative potential across industries like ...

Event Date : August 28, 2024

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >