Featured Blog Post

Will 2025 Be A Tougher Year For UK IT Services Suppliers?

PAC has released its latest UK IT services rankings, revealing a challenging 2024 for most vendors. As uncertainty looms over 2025, market dynamics are shifting, with growth driven by digital transformation, legacy modernisation, and public sector investments.

by Nick Mayes

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Nick Mayes

Featured Blog Post

Top 15 IT Services in EMEA

Accenture leads the EMEA IT services market again, while TCS climbs to third place and Infosys and Sopra Steria post the highest growth. KPMG joins the Top 15, as competition intensifies across the region.

by Christophe Châlons

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Christophe Châlons

Featured Blog Post

Alten puts IT services back at the core of its priorities

Alten’s IT Enterprise Services (IT.ES) is undergoing a major transformation. With a revamped organization, strategic focus on AI and vertical offerings, and a €2bn revenue target by 2028, IT.ES is positioning itself as a serious contender in the IT services space—moving beyond its ER&D legacy.

by Dominique Raviart

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Dominique Raviart

Featured Blog Post

Top 10 IT Services Worldwide

Accenture remains the leader in the global IT services market, followed closely by Tata Consultancy Services, which surpasses IBM for the first time. PwC joins the top 10, marking a significant shift in the IT services industry for 2024.

by Christophe Châlons

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Christophe Châlons

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Adobe’s LLM Optimizer: Why Generative Engine Optimization (GEO) Matters for Enterprises Jennifer Jonat

Adobe’s LLM Optimizer: Why Generative Engine Optimization (GEO) Matters for Enterprises

September 03, 2025

Adobe’s June 2025 launch of the LLM Optimizer is more than just another product announcement, it highlights a critical inflection point for digital marketing. At PAC, we believe this release signals the beginning of a structural shift through the rise of Generative Engine Optimization (GEO) as a strategic discipline. While many observers have ...

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Part 6: The Human Side of GRC: Why Governance, Risk, and Compliance Must Live in Your Culture Wolfgang Schwab

Part 6: The Human Side of GRC: Why Governance, Risk, and Compliance Must Live in Your Culture

September 02, 2025

In previous parts of this series, we discussed the structures, processes, and regulations of an effective GRC program. However, regardless of the quality of your policies or the sophistication of your tools, the system's success is contingent upon your personnel's support. Culture is the driving force that transforms GRC from theoretical concepts ...

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AT&T's Acquisition Of Ecostar's Spectrum - "Use It Or Lose It" Dan Bieler

AT&T's Acquisition Of Ecostar's Spectrum - "Use It Or Lose It"

August 28, 2025

AT&T announced its intention to purchase spectrum licenses from EchoStar for approximately $23 billion. EchoStar will use the proceeds of this transaction primarily to retire debt obligations, fund its continued operations, and invest in growth initiatives.

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From Policy to Practice: Operationalizing Cybersecurity Governance, Risk and Compliance Wolfgang Schwab

Part 5: From Policy to Practice: Operationalizing Cybersecurity Governance, Risk and Compliance

August 26, 2025

In the previous post of this series, we explored how the principles of GRC take on different forms across industries, from regulated financial institutions to fast-moving e-commerce businesses. Regardless of the industry, a fundamental truth remains: the effectiveness of a GRC strategy is contingent on its execution. Policies written in binders ...

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GRC in Context: How Cybersecurity Governance, Risk, and Compliance Varies by Industry Wolfgang Schwab

Part 4: GRC in Context: How Cybersecurity Governance, Risk, and Compliance Varies by Industry

August 19, 2025

As discussed in the initial sections of this series, GRC (Governance, Risk, and Compliance) represents a structured approach that assists organizations in managing cybersecurity in a regulated, risk-aware, and accountable manner. However, it should be noted that GRC solutions are not universally applicable. This concept's implementation, pressure ...

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Navigating the Cybersecurity Rulebook: A Business Guide to Key Regulations and Standards Wolfgang Schwab

Part 3: Navigating the Cybersecurity Rulebook: A Business Guide to Key Regulations and Standards

August 12, 2025

This third post will thoroughly examine the regulatory framework that governs cybersecurity compliance across various sectors and geographical regions. For business leaders, comprehending this landscape is not only a legal obligation;

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GenAI Search Is Disrupting Customer Engagement Dan Bieler

GenAI Search Is Disrupting Customer Engagement

August 11, 2025

From the customer’s point of view, AI-driven search is delivering more tailored and relevant results. This may lead to better user experiences compared to traditional search. At the same time, I believe that AI-driven search and the rise of Generative Engine Optimization (GEO) will fundamentally reshape how your customers discover your websites ...

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Swiss Manufacturing Faces U.S. Tariffs: Implications for the Swiss IT Industry Aida Oganesov

Swiss Manufacturing Faces U.S. Tariffs: Implications for the Swiss IT Industry

August 08, 2025

The U.S., alongside Europe, is one of Switzerland’s most important export markets. However, trade relations have hit a low due to President Trump's protectionist policies. As of August 7, U.S. tariffs of 39% on Swiss products are in effect. Switzerland belongs to those countries where foreign trade makes up a large share of GDP. This is ...

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Network Infrastructure as the Economy’s Nervous System Dan Bieler

Wired for Growth: Network Infrastructure as the Economy’s Nervous System

August 05, 2025

On a recent visit to the Gallerie dell’Accademia in Venice, I stood before one of the most iconic drawings ever created—Leonardo da Vinci’s Vitruvian Man. This masterpiece, dating back to 1490, captures more than the proportions of the human body. It symbolizes the Renaissance ideal: the fusion of art and science, the harmony between the ...

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Decoding GRC: What Governance, Risk, and Compliance Mean in Cybersecurity Wolfgang Schwab

Part 2: Decoding GRC: What Governance, Risk, and Compliance Mean in Cybersecurity

August 05, 2025

In a previous communication, we argued that Governance, Risk, and Compliance (GRC) has evolved beyond its bureaucratic origins. These functions are no longer the exclusive domain of internal audit teams or regulatory affairs. Instead, they have evolved into essential components of modern business operations, helping businesses to manage cyber ...

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Évolution du budget IT des banques françaises en 2024-2025 Eric Beaudet

Les banques françaises misent sur l'innovation dans un contexte de budgets IT sous pression

August 01, 2025

En 2025, les banques françaises poursuivent leur transformation digitale dans un contexte de rigueur budgétaire. Malgré des budgets IT sous pression, elles investissent dans des technologies clés comme le cloud, l'automatisation, l’open banking et l’IA générative pour gagner en efficacité, innover et répondre aux exigences ...

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Palo Alto Networks to Acquire CyberArk for $25 Billion Wolfgang Schwab

Palo Alto Networks to Acquire CyberArk for $25 Billion: What It Means for Customers and the Cybersecurity Landscape

July 31, 2025

Deal Overview In one of the largest cybersecurity acquisitions to date, Palo Alto Networks has announced a definitive agreement to acquire CyberArk, a global leader in identity security, in a deal valued at approximately $25 billion. The transaction will be completed through a combination of cash and stock, offering CyberArk shareholders $45 in ...

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An In-Depth Overview of Atos' Cloud and Modern Infrastructure Briefing Wolfgang Schwab

Modernizing with Confidence, Accelerating with Intelligence: An In-Depth Overview of Atos' Cloud and Modern Infrastructure Briefing

July 30, 2025

Atos’ latest analyst briefing on its Cloud & Modern Infrastructure (C&MI) strategy marks a significant moment of reflection and ambition for the company. After a tough period of restructuring, Atos appears reenergized, clearly outlining a comprehensive infrastructure and cloud services model designed to help clients modernize their IT ...

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Network Application Programming Interface Dan Bieler

From Infrastructure To Innovation: The Network API Opportunity

July 30, 2025

The journey toward full-scale monetization of network APIs remains long and complex for telecom operators. Why? Because the challenge lies less in defining technical features or identifying short-term revenue streams and more in undertaking a fundamental telco mindset transformation. Just about a year after its formation, Ericsson recently ...

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Governance, Risk, and Compliance in Cybersecurity Wolfgang Schwab

New Series: GRC for Cybersecurity: From Business Need to Technical Execution - Part 1: Cybersecurity, Governance, Risk & Compliance, Why the C-Suite Can’t Look Away

July 29, 2025

Introduction to the Series Welcome to “GRC for Cybersecurity: From Business Need to Technical Execution.” Over the next nine installments, we will trace the entire Governance-Risk-Compliance journey: Part 2 will unpack G - R - C's building blocks. Part 3 maps the regulatory maze, from GDPR and NIS2 to sector-specific mandates. Part 4 ...

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Where Is The Value That Telcos Help Create? Dan Bieler

Where Is The Value That Telcos Help Create?

July 28, 2025

Source: Bloomberg and Google Finance Telecom operators are at a defining moment. Despite being the backbone of the digital economy—powering everything from streaming platforms to cloud computing—telcos are struggling to capture the very value they enable. Meanwhile, global internet giants are racing ahead, both in revenue growth and market ...

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Becoming Quantum Ready – A Practical Guide for Business Leaders Wolfgang Schwab

Part 8: Becoming Quantum Ready – A Practical Guide for Business Leaders

July 25, 2025

Welcome to the final installment in our series on Quantum Computing in Business. In the past seven articles, we have examined the strategic importance of quantum computing, its use cases across industries, the underlying technology, and the evolving vendor landscape. We bring it all together with a clear focus: What measures should business ...

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Bridging The Customer Dissatisfaction Gap In Telecoms Dan Bieler

Bridging The Customer Dissatisfaction Gap In Telecoms

July 24, 2025

Despite billions invested in infrastructure and innovation, telecoms continue to trail behind other industries in customer satisfaction. The root issue? A persistent customer dissatisfaction gap – a widening divide between what telcos deliver and what customers increasingly expect in today’s fast-evolving digital landscape (see Figure). At ...

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The Future of OT Security – Trends, AI, and Regulation Wolfgang Schwab

Part 8: The Future of OT Security – Trends, AI, and Regulation

July 24, 2025

Before we dive in, if you're looking for real data on cybersecurity trends, key vendors, and market direction, explore our Cybersecurity Intelligence Page. You'll find free reports and insights to help you make confident decisions. As we conclude this eight-part series on OT security, we have traced the path from business drivers and ...

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Analyzing the Analyst Briefing on Armis Centrix for Early Warning and VIPR Wolfgang Schwab

Analyzing the Analyst Briefing on Armis Centrix for Early Warning and VIPR

July 21, 2025

Armis continues to advance the state of cyber exposure management with its latest updates to the Armis Centrix platform, as outlined in a recent analyst briefing. The session focused on two main platform modules: Early Warning and VIPR Pro - Prioritization and Remediation, both of which greatly advance the industry’s ability to detect, ...

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