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Report 11 Nov 2022

Digital Customer Engagement - Software & IT Services by Segments - Market Figures - US

This document provides market volumes, growth rates and forecasts for the Digital Customer Engagement (incl. CRM/ Customer Relationship Management) market for the 2021-2027 period.

The figures are broken down by:

Total Digital Software Products

  • Digital Content & Applications
  • Digital Sales & Commerce
  • Digital Marketing
  • Digital Customer Experience & Service

Total Digital Services (Topic view)

  • Digital Content & Applications
  • Digital Sales & Commerce
  • Digital Marketing
  • Digital Customer Experience & Service

Total Digital Services (Types view)

  • Digital Consulting
  • Digital Technology Implementation
  • Digital Technology Integration
  • Digital Operations & Management

Please click here to download a template showing you the structure of this Excel document.

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Alexis Quentrec

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