This document provides market volumes, growth rates and forecasts for the Digital Customer Engagement (incl. CRM/ Customer Relationship Management) market for the 2021-2027 period.
The figures are broken down by:
Total Digital Software Products
Total Digital Services (Topic view)
Total Digital Services (Types view)
Please click here to download a template showing you the structure of this Excel document.
SHARE :
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : March 19, 2025
PAC has evaluated 20 service providers delivering ServiceNow-related IT services in Europe
Event Date : February 12, 2025
Accenture Slovakia is a major CEE nearshore delivery hub with over 2,000 employees, whose revenue generator on the local market is in ...
Event Date : January 26, 2026
Agentic AI has the potential to make omni-channel design more operationally effective by linking customer interactions to decision execution across ...
Event Date : April 01, 2026
TinyML brings complex AI models to the embedded space. Typically, these tools are closely integrated in development environments or ...
Event Date : February 19, 2024
Digital Customer Engagement - Accenture - Vendor Profile - Worldwide
Vendor Profile April 09, 2026 NEW 
Cloud Computing - DXC Technology - Vendor Profile - Worldwide
Vendor Profile April 09, 2026 NEW
Logo Yazilim - Figures - Turkey - FY 31-Dec-2025
Datamart April 09, 2026 NEW
Netaş - Figures - Turkey – FY 31-Dec-2025
Datamart April 09, 2026 NEW
Logo Yazilim - Vendor Profile - Turkey
Vendor Profile April 09, 2026 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Blog Post April 09, 2026
Maximizing AI ROI Through Smarter Model Usage
Blog Post April 08, 2026
Fujitsu advances its AI strategy and industry focus with a governance led approach
Blog Post April 02, 2026
Blog Post March 27, 2026
NTT DATA’s Horizons Innovation Summit 2026 Explores AI Opportunities
Blog Post March 27, 2026
