Pack analyst btn         PAC        
 
Report 03 Feb 2025

Digital Customer Engagement - Market Figures - Rest of Western Europe

This document provides market volumes, growth rates and forecasts for the Digital Customer Engagement (incl. CRM/ Customer Relationship Management) market for the 2023-2029 period.

The figures are broken down by:

Total Digital Software Products

  • Digital Content & Applications;
  • Digital Sales & Commerce;
  • Digital Marketing;
  • Digital Customer Experience & Service.

Total Digital Services (Topic view)

  • Digital Content & Applications;
  • Digital Sales & Commerce;
  • Digital Marketing;
  • Digital Customer Experience & Service.

Total Digital Services (Types view)

  • Digital Consulting;
  • Digital Technology Implementation;
  • Digital Technology Integration;
  • Digital Operations & Management.

Please click here to download a template showing you the structure of this Excel document.

profile-image
Spencer Izard

SHARE :

Related Content

View all reports >

T-Systems - Vendor Profile - Germany

This short vendor profile provides a quick overview of the local portfolio and performance of T-Systems in Germany. We analyze the background, ...

Event Date : September 19, 2024

Read more >

How HR Business Applications Have Supported a Shift in Working Models - InSight Analysis - Worldwide

A series of adverse events over the past two or three years have led to a shift toward remote and hybrid work models. One of the biggest challenges ...

Event Date : April 06, 2022

Read more >

How the IT Services Ecosystem is Adapting to the AI Trend - InBrief Analysis - Europe

PAC has analyzed in detail 28 leading IT service providers in terms of their ability to support companies on their AI and GenAI journey. Through this ...

Event Date : November 06, 2024

Read more >

Infosys - Vendor Profile - Worldwide

This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Infosys.

Event Date : January 15, 2025

Read more >

CxO Survey - Investment Priorities - Detailed Datamart - Worldwide

This document contains the detailed findings for all covered countries worldwide from PAC’s SITSI® CxO Investment Priorities Survey 2024/25, in ...

Event Date : March 28, 2025

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >