Pack analyst btn         PAC        
 
Report 30 Apr 2024

CxO Survey - Investment Priorities - Services - InSight Analysis - Worldwide

To provide guidance against a highly dynamic IT landscape, PAC conducted the 2023 edition of its annual “SITSI® CxO Investment Survey,” interviewing IT decision-makers in user companies covering PAC’s SITSI core markets to get their views on current IT trends, key requirements, and investment plans. The survey was conducted in March/April 2023.

This report presents and discusses the key results of the study for the services sector.

In the services sector, 341 companies participated in the survey. The interviews were conducted with IT department managers and line-of-business managers who are involved in decisions concerning (local) IT budgets, IT investments, or IT sourcing. The survey sample was made up of companies of different sizes from all over the world.

Contents:

PAC’s Analysis

  • Management summary
  • PAC’s opinion
  • PAC’s recommendations

Challenges, IT Budget & Activities at a Glance

  • Economic and IT challenges
  • IT budget changes
  • Digital transformation
  • IT spending and projects

Focus on Innovative IT Topics

  • Cloud computing
  • Business application software (BAS) and related services
  • Cyber security
  • Artificial intelligence, BI & analytics
  • Internet of Things (IoT)
  • Digital customer experience

This report is accompanied by the Excel document “CxO Survey – Investment Priorities – Services – Detailed Datamart – Worldwide”, which contains the detailed findings from the survey for the services sector, broken down by company size and sub-sector.

profile-image
Melanie Flug

SHARE :

Related Content

View all reports >

Big Data by Segments - Market Figures - South Africa

This document provides market volumes, growth rates and forecasts for the Big Data market in South Africa for the 2018-2024 period.

Event Date : March 24, 2021

Read more >

CxO Survey - Investment Priorities - InSight Analysis - Austria

To provide guidance against a highly dynamic IT landscape, PAC conducted the 2024/25 edition of its annual SITSI® CxO Investment Priorities Survey, ...

Event Date : March 25, 2025

Read more >

Cloud Platforms by Segments - Market Figures - Poland

This document provides market volumes, growth rates and forecasts for the Public and Hosted Private Cloud in Poland for the 2024-2030 period.

Event Date : February 17, 2026

Read more >

Total IoT by Segments - Market Figures - UK

This document provides market volumes, growth rates and forecasts for the total IoT market (consolidated) for the 2021-2027 period.

Event Date : October 10, 2023

Read more >

SAP Services by Segments - Market Figures - South Africa

This document provides market volumes, growth rates and forecasts for the SAP services market for the 2023-2029 period.

Event Date : January 30, 2025

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >