To provide guidance against a highly dynamic IT landscape, PAC conducted the 2023 edition of its annual “SITSI® CxO Investment Survey,” interviewing IT decision-makers in user companies covering PAC’s SITSI core markets to get their views on current IT trends, key requirements, and investment plans. The survey was conducted in March/April 2023.
This report presents and discusses the key results of the study for the services sector.
In the services sector, 341 companies participated in the survey. The interviews were conducted with IT department managers and line-of-business managers who are involved in decisions concerning (local) IT budgets, IT investments, or IT sourcing. The survey sample was made up of companies of different sizes from all over the world.
Contents:
PAC’s Analysis
Challenges, IT Budget & Activities at a Glance
Focus on Innovative IT Topics
This report is accompanied by the Excel document “CxO Survey – Investment Priorities – Services – Detailed Datamart – Worldwide”, which contains the detailed findings from the survey for the services sector, broken down by company size and sub-sector.
SHARE :
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : September 25, 2024
The retail industry in 2024 will be profoundly impacted by advances in generative artificial intelligence (GenAI) embedded into existing software and ...
Event Date : February 28, 2024
PAC has evaluated the providers of Salesforce-related services in Europe in six segments dedicated to specific vertical ...
Event Date : March 11, 2024
This InBrief Analysis report provides a brief overview of the software and IT services (SITS) market in the Swedish Services & Consumers sector. It ...
Event Date : September 25, 2024
This document provides market volumes, growth rates and forecasts for the total IoT market for the 2022-2028 period.
Event Date : February 14, 2024
Kyndryl - Figures - Austria - FY 31 - Mar - 25
Datamart July 08, 2025
Kyndryl – Vendor Profile – Austria
Vendor Profile July 08, 2025
IBM - Figures - Austria - FY 31 - Dec - 24
Datamart July 08, 2025 NEW 
IBM – Vendor Profile – Austria
Vendor Profile July 08, 2025 NEW
Kyndryl - Figures - Spain - FY 31- Mar - 25
Datamart July 07, 2025 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Research Note: Fujitsu Strategy Summit
Blog Post July 08, 2025
Part 5: Quantum Use Cases by Industry – Part 3: Pharma & Chemistry
Blog Post July 04, 2025
Part 5: Roles and Responsibilities in OT Security – Who Owns What?
Blog Post July 03, 2025
2025 : année noire pour le numérique en France ?
Blog Post July 01, 2025
Le marché du numérique en France ralenti [infographie]
Whitepaper & Trend Studies June 27, 2025
