Pack analyst btn         PAC        
 
Report 30 Apr 2024

CxO Survey - Investment Priorities - Services - InSight Analysis - Worldwide

To provide guidance against a highly dynamic IT landscape, PAC conducted the 2023 edition of its annual “SITSI® CxO Investment Survey,” interviewing IT decision-makers in user companies covering PAC’s SITSI core markets to get their views on current IT trends, key requirements, and investment plans. The survey was conducted in March/April 2023.

This report presents and discusses the key results of the study for the services sector.

In the services sector, 341 companies participated in the survey. The interviews were conducted with IT department managers and line-of-business managers who are involved in decisions concerning (local) IT budgets, IT investments, or IT sourcing. The survey sample was made up of companies of different sizes from all over the world.

Contents:

PAC’s Analysis

  • Management summary
  • PAC’s opinion
  • PAC’s recommendations

Challenges, IT Budget & Activities at a Glance

  • Economic and IT challenges
  • IT budget changes
  • Digital transformation
  • IT spending and projects

Focus on Innovative IT Topics

  • Cloud computing
  • Business application software (BAS) and related services
  • Cyber security
  • Artificial intelligence, BI & analytics
  • Internet of Things (IoT)
  • Digital customer experience

This report is accompanied by the Excel document “CxO Survey – Investment Priorities – Services – Detailed Datamart – Worldwide”, which contains the detailed findings from the survey for the services sector, broken down by company size and sub-sector.

profile-image
Melanie Flug

SHARE :

Related Content

View all reports >

Large Language Models (LLMs) for Testing: Unprecedented Gains Ahead - InBrief Analysis - Worldwide

Large language models (LLMs) have been on everyone’s lips for two years, and the IT services industry now has more clarity on the first use cases ...

Event Date : May 09, 2025

Read more >

Prediction for 2025: A Big Shake-Up In The SAP Ecosystem

The demand for SAP-related services is growing very fast, and spending is expected to surpass EUR 90 bn in 2025. We are in the middle of a large wave ...

Event Date : November 28, 2024

Read more >

Infrastructure Services by Segments - Vendor Rankings - UK

This Excel document positions and ranks the major IT services suppliers by revenue in the following segments: Infrastructure-related ...

Event Date : September 27, 2022

Read more >

SAP Services by Segments - Market Figures - Japan

This document provides market volumes, growth rates and forecasts for the SAP services market for the 2023-2029 period.

Event Date : March 25, 2025

Read more >

Digital Customer Engagement - Cognizant - Vendor Profile - Worldwide

The Digital Customer Engagement vendor profiles portray leading providers in the Digital Customer Engagement area, analyzing their strategies and ...

Event Date : May 26, 2023

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >