To provide guidance against a highly dynamic IT landscape, PAC conducted the 2023 edition of its annual “SITSI® CxO Investment Survey,” interviewing IT decision-makers in user companies covering PAC’s SITSI core markets to get their views on current IT trends, key requirements, and investment plans. The survey was conducted in March/April 2023.
This report presents and discusses the key results of the study for the services sector.
In the services sector, 341 companies participated in the survey. The interviews were conducted with IT department managers and line-of-business managers who are involved in decisions concerning (local) IT budgets, IT investments, or IT sourcing. The survey sample was made up of companies of different sizes from all over the world.
Contents:
PAC’s Analysis
Challenges, IT Budget & Activities at a Glance
Focus on Innovative IT Topics
This report is accompanied by the Excel document “CxO Survey – Investment Priorities – Services – Detailed Datamart – Worldwide”, which contains the detailed findings from the survey for the services sector, broken down by company size and sub-sector.
SHARE :
This short vendor profile provides a quick overview of the local portfolio and performance of Accenture in the Netherlands.
Event Date : December 11, 2024
This Excel document delivers IT services market figures for Mexico, broken down by segments and vertical sectors.
Event Date : April 17, 2025
This short vendor profile provides a quick overview of the local portfolio and performance of Cognizant in Germany.
Event Date : September 06, 2024
This document provides market volumes, growth rates and forecasts for the business intelligence (BI) market in Brazil for the 2019-2025 period.
Event Date : November 17, 2021
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : September 09, 2024
AlmavivA - Figures - Worldwide - FY 31-Dec-2024
Datamart September 04, 2025 NEW 
AlmavivA - Vendor Profile - Worldwide
Vendor Profile September 04, 2025 NEW
LTIMindtree - Figures - Worldwide - FY 31-Mar-2025
Datamart September 04, 2025 NEW
LTIMindtree - Vendor Profile - Worldwide
Vendor Profile September 04, 2025 NEW
SAP - Figures - US - FY 31-Dec-2024
Datamart September 02, 2025 NEW
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Adobe’s LLM Optimizer: Why Generative Engine Optimization (GEO) Matters for Enterprises
Blog Post September 03, 2025
Part 6: The Human Side of GRC: Why Governance, Risk, and Compliance Must Live in Your Culture
Blog Post September 02, 2025
AT&T's Acquisition Of Ecostar's Spectrum - "Use It Or Lose It"
Blog Post August 28, 2025
Part 5: From Policy to Practice: Operationalizing Cybersecurity Governance, Risk and Compliance
Blog Post August 26, 2025
Part 4: GRC in Context: How Cybersecurity Governance, Risk, and Compliance Varies by Industry
Blog Post August 19, 2025
