The German retail & wholesale market in 2025 remains competitive but under pressure from weak consumer demand, rising costs, and rapid digital transformation. Valued at around €677 billion, the sector’s growth is driven mainly by e-commerce, AI, and cloud adoption.
Key trends
• E-commerce Expansion – Online sales exceed 13% of total turnover, supported by smartphone-driven and omnichannel experiences.
• AI Integration – Retailers use AI for pricing, forecasting, and personalization, increasing efficiency and loyalty.
• Cloud Modernization – Cloud platforms form the digital backbone of retail, enabling real-time analytics, automation, and seamless data integration.
• Customer Experience (CX) – CX now starts with back-end processes like pricing and product lifecycle management, extending to personalized services and omnichannel fulfillment.
Growth drivers
• Artificial Intelligence – powering dynamic pricing, automation, and predictive insights.
• Cloud Computing – improving scalability, agility, and collaboration.
• Data & Analytics – enabling unified commerce and real-time decision-making.
SHARE :
Centric is entering a new chapter following its 2024 acquisition by a Dutch IT entrepreneur consortium led by Imker Capital Partners. This strategic ...
Event Date : August 01, 2025
This document provides market volumes, growth rates and forecasts for the IT security market in Rest of Eastern Europe for the 2023-2029 period.
Event Date : May 22, 2025
This Excel document delivers IT services market figures for Turkey, broken down by segments and vertical sectors.
Event Date : April 17, 2025
This Excel document delivers market figures broken down by products and services. Figures cover a seven-year time frame (results from the past two ...
Event Date : January 21, 2026
This document provides market volumes, growth rates and forecasts for the total IoT market (consolidated) for the 2021-2027 period.
Event Date : February 21, 2023
Expert View: Creating Cohesive Omnichannel Experiences Using Agentic AI
Market Reports April 01, 2026
Cybersecurity - Capgemini - Vendor Profile - Worldwide
Vendor Profile March 31, 2026
Atos - Figures - Netherlands – FY 31-Dec-2025
Datamart March 31, 2026
Infosys - Figures - UK - FY 31-Mar-2025
Datamart March 31, 2026
Vendor Profile March 31, 2026
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Blog Post March 27, 2026
NTT DATA’s Horizons Innovation Summit 2026 Explores AI Opportunities
Blog Post March 27, 2026
Part 10: The Future of IAM – Decentralized Identity, AI, and What’s Coming Next
Blog Post March 26, 2026
Part 9: IAM and Compliance – Turning Control into Confidence
Blog Post March 24, 2026
Blog Post March 18, 2026