Pack analyst btn         PAC        
 
Report 02 Apr 2024

Expert View: Driving Sustainability Transparency across the Customer Experience

The ongoing digital evolution of CX touchpoints has seen, in recent years, predominantly across developed countries, the desire by customers to engage with organisations that have adopted sustainable practices and surfaced this information through digital channels. This has increased demand for incorporating sustainability transparency across customer experience touchpoints to address this.

profile-image
Spencer Izard

SHARE :

Related Content

View all reports >

IT Security - Vendor Rankings - Germany

This Excel document provides rankings of the top 20 IT security services providers in Germany.

Event Date : October 04, 2024

Read more >

Cyber Security - CyberArk Software - Vendor Profile - Worldwide

The Cyber Security vendor profiles portray leading cyber security providers, analyzing their strategies and ...

Event Date : May 08, 2024

Read more >

CxO Survey - Investment Priorities - Detailed Datamart - Germany

This document contains the detailed findings for Germany from PAC’s SITSI® CxO Investment Priorities Survey 2024/25, in which IT decision-makers ...

Event Date : February 18, 2025

Read more >

T-Systems - Vendor Profile - Germany

This short vendor profile provides a quick overview of the local portfolio and performance of T-Systems in Germany. We analyze the background, ...

Event Date : September 19, 2024

Read more >

Transport - InSight Analysis - UK

This report provides an overview of the software and IT services (SITS) market in the British transport sector.

Event Date : June 19, 2025

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >