Pack analyst btn         PAC        
 
Report 04 Aug 2022

Expert View: A Customer-Centric Cloud: Salesforce's Integrated Approach to Customer Service Tooling

Thanks to acquisitions, Salesforce offers a unified cloud platform that can unite any customer-facing team around a common goal – offering a best-in-class customer experience. However, merely deploying the Salesforce platform is not enough to achieve this goal; it requires a major transformation: rethinking how data is managed across the organization and tearing down some of the organizational and technical silos that may exist.

profile-image
Alexis Quentrec

SHARE :

Related Content

View all reports >

TCS (Tata Consultancy Services) - Figures - UK

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.

Event Date : April 22, 2024

Read more >

Cloud Ecosystem Services - Market Figures - Hungary

This document provides market volumes, growth rates and forecasts for Cloud Ecosystem Services in Hungary for the 2022-2028 period.

Event Date : February 13, 2024

Read more >

Software & IT Services - Market Figures - Americas Consolidation

This Excel document delivers market figures broken down by products and services. Figures cover a seven-year time frame (results from the past two ...

Event Date : May 09, 2024

Read more >

Cloud Computing - Orange Business Services - Vendor Profile - Worldwide

The Cloud Computing vendor profiles portray leading providers of cloud computing, analyzing their strategies and ...

Event Date : September 07, 2022

Read more >

Netcompany - Figures - Denmark

This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.

Event Date : June 22, 2023

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >