An “Integrated Product Journey” means having a global view, from start to finish, of the life of a product and ensuring that there are associated data and outputs at each point of the lifecycle. Associating customer experience expectations with this approach will deliver a more consistent experience for the customer, as every team at each touchpoint with the customer has access to the right level of information and data about the product.
Contents:
PAC’s Analysis
Understanding the Customer Experience and its Digital Component
Building a Product Journey for the Right Customer Experience
Achieving an Advantage Beyond the Use of Data
SHARE :
This Excel document delivers IT services market figures for Brazil, broken down by segments and vertical sectors.
Event Date : April 17, 2025
This document provides market volumes, growth rates and forecasts for the Business Application Software (BAS)-related Consulting & Systems ...
Event Date : February 07, 2025
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level.
Event Date : January 14, 2025
The German company MPDV can draw on over 40 years of experience in MES (manufacturing execution system) software. The high modularity of its main ...
Event Date : January 21, 2021
Payment service providers (PSPs) exist to facilitate transactions between merchants and customers. They are essential links in the global financial ...
Event Date : December 19, 2023
IT Services and Vertical Sectors - Preliminary Market Figures - Rest of APAC
Datamart April 22, 2025
IT Services and Vertical Sectors - Preliminary Market Figures - Rest of Eastern Europe
Datamart April 22, 2025
IT Services and Vertical Sectors - Preliminary Market Figures - Middle East
Datamart April 22, 2025
IT Services and Vertical Sectors - Preliminary Market Figures - Rest of Americas
Datamart April 22, 2025
IT Services and Vertical Sectors - Preliminary Market Figures - Rest of Africa
Datamart April 22, 2025
Atos: Cause for Optimism, Despite the Headlines
Blog Post February 05, 2024
Enterprise Resilience: Building the Strength to Withstand, Adapt, and Evolve in an Uncertain World
Blog Post April 22, 2025
Bracing for Impact: Why PAC Is Rewriting Its Market Outlook
Blog Post April 16, 2025
Securing Operational Technology (OT): A Strategic Necessity in a Connected World
Blog Post April 16, 2025
Tackling Upheaval in the Not-for-Profit Sector
Blog Post April 16, 2025
Blog Post April 14, 2025