Recent incidents, such as the Covid-19 pandemic, have underlined the significance of protecting business resources and optimizing efficiency capabilities as a crisis management strategy. As a result, inefficiencies have no place in today's corporate climate. Organizations focus on continually monitoring and fine-tuning company processes, enhancing customer loyalty, increasing market competitiveness, or lowering expenses. Performing at peak levels is now a must for IT users and suppliers. This is made possible by closely examining business processes and employing techniques such as process mining for real-time process data gathering and process modeling to analyze and optimize workflows.
Contents:
Management Summary
The 3 Ms of Business Processes: Mining, Modeling, and Management
BPM and Process Mining in Business Applications
PAC’s Recommendations
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