Pack analyst btn         PAC        
 
Report 10 Sep 2025

SAP Services - Atos - Vendor Profile - Worldwide

Under its new strategy, Atos has reignited its SAP service capabilities as part of its Smart Platforms service line, one of its top six service lines. It highlights Atos’s new portfolio approach, taking a focused partnership and service portfolio approach. SAP is clearly strategic for Atos and accounts for ~80% of its Smart Platforms business.

Atos has aligned its SAP service portfolio with SAP’s new Business Suite offering, i.e., SAP’s full software portfolio, including Cloud ERP, Business Data Cloud, embedded AI, and BTP. With this move, Atos wants to make it easier for clients to align with SAP’s priorities and innovation strategy. Atos has also aligned with SAP’s clean core approach, with BTP playing a central role, rather than highlighting its current capabilities around S/4HANA or RISE with SAP. Atos, therefore, wants to offer comprehensive services rather than a portfolio of fragmented services.

GenAI is a priority for Atos’s SAP practice, with an emphasis on:

  • Maintaining the same service portfolio but rebalancing the portfolio from applications (e.g., S/4HANA and the SaaS applications) to data, analytics & AI.
  • Deepening partnerships with the hyperscalers around GenAI, e.g., analytics of data collected through IoT platforms, around Microsoft 365.
  • Adapting the skills of its service delivery and shifting from functional to technical skills. Atos anticipates that LLMs will automate process reengineering and, accordingly, configure the SAP applications, using requirements collected in a spreadsheet.
profile-image
Dominique Raviart

SHARE :

Related Content

View all reports >

Digital Customer Engagement - Oracle - Vendor Profile - Worldwide

The Digital Customer Engagement vendor profiles portray leading providers in the Digital Customer Engagement area, analyzing their strategies and ...

Event Date : November 03, 2023

Read more >

Cloud Platforms by Segments - Market Figures - MEA by Countries

This document provides market volumes, growth rates and forecasts for the Public and Hosted Private Cloud in MEA for the 2024-2030 period.

Event Date : March 19, 2026

Read more >

Kyndryl - Vendor Profile - US

Kyndryl is an IT infrastructure spin-off from IBM with ~73,000 professionals and ~4,000 customers. US strategy shifts toward higher-value services: ...

Event Date : March 19, 2026

Read more >

Digital Customer Engagement - Zendesk - Vendor Profile - Worldwide

Vendor Profile: Zendesk’s digital customer engagement portfolio, highlighting AI-driven agents, omnichannel messaging, automation, analytics, and ...

Event Date : April 22, 2026

Read more >

Vertical Sectors - Vendor Rankings - Sweden

This Excel document positions and ranks the major software and IT services suppliers by revenue in Sweden

Event Date : July 27, 2026

Read more >

Latest Publications report

View latest publications Reports >

Free reports & webinars

View All Free Reports & Webinars >