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Report 29 Aug 2025

IBM - Vendor Profile - Italy

IBM has a long-time, well-established presence in Italy, with a comprehensive offering aligned with the group’s global portfolio.

In FY2024, revenues reached €1.14 billion (+2% YoY). The workforce of 3,000 is still declining due to ongoing restructuring. The portfolio spans software, cloud-focused IT services, and hardware, targeting six sectors, including finance, public administration, manufacturing, and telecom, among others. IBM is strongly focused on AI and hybrid cloud, implementing local projects in sectors like government, banking, retail, and automotive. PAC considers IBM a key innovation partner but observes strong competitive pressure from more agile players. Continued investment in talent, ecosystem, and AI-driven value creation will be crucial to sustain momentum.

This Vendor Profile provides more details and an assessment of IBM’s strategy and positioning, plus a detailed analysis of its offerings, vertical expertise, and performance.

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Alessandra Pinza

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