Expert View: Generative AI Is Disrupting Customer Engagement
NEW
AI-driven search is fundamentally reshaping how people discover websites and brands. Add in the Mobile-First Shift and we are dealing with big implications...
Analyst:
Dan Bieler
Published:Aug 07, 2025
Datamart
Software and IT Services - Deal Tracker - Finland - June 2025
PAC's Deal Tracker for Finland covers Software and IT services deals.
Analyst:
Iulia Sandut
Published:Jun 24, 2025
Market reports
Expert View: AI-powered Product Information Management for Personalized Experiences
Artificial intelligence (AI) is redefining the strategic role of product information management (PIM) platforms. Traditionally considered centralized repositories designed to standardize and disseminate product data...
Analyst:
Jennifer Jonat
Published:Jul 23, 2025
Vendor profile
Etteplan - Vendor Profile - Finland
This short vendor profile provides a quick overview of the local portfolio and performance of Etteplan in Finland.
Analyst:
Iulia Sandut
Published:Jun 10, 2025
Vendor profile
Digital Customer Engagement - Zoho - Vendor Profile - Worldwide
The Digital Customer Engagement vendor profiles portray leading providers in the Digital Customer Engagement area, analyzing their strategies and portfolios.
Analyst:
Jennifer Jonat
Published:Jun 04, 2025
Vendor profile
Digital Customer Engagement - HubSpot - Vendor Profile - Worldwide
The Digital Customer Engagement vendor profiles portray leading providers in the Digital Customer Engagement area, analyzing their strategies and portfolios.
Contents:
General Information
Key...
Analyst:
Cyntia Mursa
Published:Apr 04, 2023
Market reports
How Generative AI Is Shaping the Consumer Experience - InSight Analysis - Worldwide
This report aims to provide an overview of how generative AI can be used to enhance the consumer experience. This will include:
An introduction to...
Analyst:
Kristina Mikhnevich
Published:Mar 16, 2023
Vendor profile
Digital Customer Experience - Reply - Vendor Profile - Worldwide
The digital customer experience vendor profiles portray leading providers in the digital customer experience area, analyzing their strategies and portfolios.
Contents:
General Information
Key Offerings...
Analyst:
Mopia Kamdoum
Published:Aug 11, 2022
Vendor profile
Ionos - Vendor Profile - Worldwide
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Ionos.
Analyst:
Wolfgang Schwab
Published:Jan 30, 2025
CxO survey
European CxO Survey 2023: Sustainability & Impact - InSight Analysis
PAC recently undertook a major study based on briefings with 550 senior Sustainability & Impact strategy leaders at large European organizations. These participants represent nine major...
Analyst:
Nick Mayes, Aline Trautmann
Published:Oct 27, 2023
Datamart
Software and IT Services - Deal Tracker - France - June 2025
PAC's Deal Tracker for France covers Software and IT services deals. It is delivered in a user-friendly format (MS Excel) to facilitate use and...
Analyst:
Dominique Raviart
Published:Jun 24, 2025
Market reports
Retail & Wholesale - InBrief Analysis - Spain
This InBrief Analysis report provides a brief overview of the software and IT services market in the Spanish Retail & Wholesale sector.
Analyst:
Nigel Barron
Published:Dec 12, 2024
Vendor profile
IT Services - Vendor Positioning - Finland
This Vendor Positioning provides a comparative positioning of the 20 leading IT services vendors in Finland.
Analyst:
Iulia Sandut
Published:Oct 17, 2024
Datamart
Software and IT Services - Deal Tracker - Worldwide - June 2025
PAC's Deal Tracker for Worldwide covers Software and IT services deals. It is delivered in a user-friendly format (MS Excel) to facilitate use and...
