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Report 31 Jan 2025

Digital Customer Engagement - Market Figures - Switzerland

This document provides market volumes, growth rates and forecasts for the Digital Customer Engagement (incl. CRM/ Customer Relationship Management) market for the 2022-2028 period.

The figures are broken down by:

Total Digital Software Products

  • Digital Content & Applications
  • Digital Sales & Commerce
  • Digital Marketing
  • Digital Customer Experience & Service

Total Digital Services (Topic view)

  • Digital Content & Applications
  • Digital Sales & Commerce
  • Digital Marketing
  • Digital Customer Experience & Service

Total Digital Services (Types view)

  • Digital Consulting
  • Digital Technology Implementation
  • Digital Technology Integration
  • Digital Operations & Management

Please click here to download a template showing you the structure of this Excel document.

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Aida Oganesov

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