Customer experience encompasses the overall lasting impression delivered by a retailer through its products and services, across all touchpoints with customers and prospects. As customers’ needs shift and evolve, so do the expectations related to the customer experience.
How do physical shops use digital tools to respond to the new customer behavior and how do they challenge the changing needs of their customers?
Contents:
Management summary
Physical stores transform themselves to adapt to the changing habits of customers
A second step in the digitalization of shops is to respond to the evolving needs of customers and engage them more
Time-saving augmented shopping for consumers
Immersive experience for a rethought customer experience
Conclusion
SHARE :
This vendor profile gives a comprehensive overview of the Worldwide positioning, performance and strategy of Globant. Aside from a breakdown of ...
Event Date : April 19, 2024
This Excel document delivers market figures broken down by products and services. Figures cover a seven-year time frame (results from the past two ...
Event Date : February 08, 2024
This Excel document is part of the company profiles PAC publishes every year at local, regional and worldwide level; it includes the following ...
Event Date : May 15, 2023
The history of continuous integration (CI) and continuous delivery (CD) can be traced back to the early 2000s when Agile software development ...
Event Date : April 12, 2023
In today's rapidly evolving business environment, knowledge management (KM) software has become critical for organizations to maintain a competitive ...
Event Date : March 30, 2023
Deutsche Telekom (inc. T-Systems) - Figures - Worldwide
Datamart July 26, 2024
Datamart July 26, 2024
Datamart July 26, 2024
Deutsche Telekom (inc. T-Systems) - Vendor Profile - Worldwide
Vendor Profile July 26, 2024
Vertical Sectors - Vendor Rankings - Germany
Datamart July 26, 2024
Cloud en France, un écosystème riche et diversifié où la différenciation est clé
July 09, 2024
Le numérique : un coup de frein sur la croissance [infographie]
June 27, 2024
Baromètre de valorisation des opérations de M&A par les ESN françaises
June 07, 2024
Une année 2023 encore très bonne pour le top 10 des ESN !
May 14, 2024
RSE, IA générative [infographie]
April 25, 2024